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June 2024 by Anna Pustovit
My experience with Fernandez Aristeo, was more then unpleasant unfortunately, he said that my country is a “third world country” “such as Afghanistan and other”
This location is a no go
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May 2024 by Shaik Mohd Rizwan
“I recently visited Wells Fargo to open a new account and had the pleasure of being assisted by Nelofar Mukkaddam. She provided exceptional service, guiding me through the process with patience and expertise. Her professionalism and friendliness made the experience seamless and enjoyable. I highly recommend Wells Fargo, especially with Nelofar Mukkaddam’s assistance!”
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May 2024 by Victory Usa
This bank has been defrauding USA citizens and not processing the payment to confuse consumers and not be able to see their overdraft account balance to charge them fee. This is the USA now! Stay safe
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March 2024 by abhimanyu jain
Fantastic service.
Nelofar is my banker and she is very efficient and polite.
She helped me open an account in 15 days and is very quick to solve my problems even on emails.
The vibe of the branch is also nice!
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March 2024 by Pipob Puthipiroj
Disgusting service
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February 2024 by Mohammad Moshref Javadi
I have worked with several banks and branches before. But this branch was my worst experience. I reserved an appointment. But I had to wait 15 minutes for my appointment there. Then when I wanted to open an account, they said it takes time and we will let you know. Even though I tried to reach out to Brittaney Taylor by email and phone, I have not received any call or email yet after a month! I decided to stop working with this branch. Wasted a lot of my time there!
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January 2024 by VIP J
Is there such a thing as security in the USA anymore? I wonder if banks have stopped providing their services while they keep indicating their full services towards USA citizens especially on holidays, it is not safe to carry your cards or cash with you in crime city. Let me explain this lack of follow-up. Zelle service has not been working for three months. I've been to a banker and still can't fix the technical issue as customer service doesn't know how to fix the issue. Why we hire bankers. Why do we need bank cards? I prefer to keep everything automated to control the technology properly. If anyone cares about safety, read this and follow along. No need to employ humans. There is something called smart technology. Stay safe. God bless the United States of America ?? In these three years, it is a security disaster. Any Authorities to pay attention?
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January 2024 by Val
Brittaney T. was exceedingly helpful and professional. Very pleasant experience today. She deserves a raise.
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January 2024 by Xuerui Yang
Kelly is a professional banker and consultant, plus very friendly.
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January 2024 by Richard Scull
Do yourself a favor and go anywhere else. The people who work at this branch are incompetent morons. Doing something as simple as depositing a check will take them at least 20 minutes and there’s a better then 50 percent chance they will come up with a reason as to why they won’t do it. Ridiculous.
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December 2023 by Almad M.
Idiots spelled my name wrong on a cashiers check that had 3 tellers and one manager over look before Issuing it to me. I guess I should say 4 idiot's because I didn't think to proofread before leaving the branch.
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November 2023 by O Z
My pillow is soaked with tears as I write this. I've been trying to stop crying, but tears keep rolling down.I've been a Wells Fargo customer for 5 years now. Since the beginning of this year, I've received more than ten letters from Wells Fargo suggesting I should come in and open credit cards attached below because I'm qualified.So yesterday(11/7/23), I went to the bank to open the credit card, but before we started. i gave them a check of $3,300 to deposit into my checking account.Juan Mendez, the banker opening the credit card, within seconds told me it's declined, that I should apply for a secured credit card instead. So I asked him why I had received more than ten letters saying that I was qualified. He kept repeating I should apply for a secured credit card.So I became angry & requested that they should give me back the $3,300 check I just gave them because I want to close all my 3 accounts (2 checking accounts and 1 savings account)He immediately went and called the manager Ali Salameh, who told me that since the check had touched their hands, it is not coming back to me.That they will go ahead and deposit it into my account. I should come today(11/8/23) and pick up the money, then close my accounts if I still want to. He promised that all the accounts will remain open. So I leftAt 6 a.m. today(11/8/23), before the banks' opening time, I noticed that all my accounts were closed and $380 was withdrawn from my account by an unknown personSo I went to the bank when they opened at 9 am and requested my money, but they refused to give me even 1 dollar from my account. They said they would prepare a check and send it to the post office.I pleaded that they give me the check instead of posting all my money to the post office since I'm already in the bank and my rent and other bills are due for payment. But they refused. After more than 6 hours of argument, the manager called Nile police and said I was disturbing other customers.The Nile police requested that I go to another Wells Fargo branch and see if they can figure it out. So I left and went to Howard branchThere l met another banker and explained everything to him. He was nice . He felt bad about how I was treated. He started making calls to see if he could get approval to pay me back my money.But Nile manager Ali salameh walked into the Howard branch and called Howard police. He told Howard police to arrest me for disorderly conduct and trespassing, and also ban me from entering any wells Fargo bank.The Howard police did not ask me anything but followed the manager who gave him my name, social security number, and date of birth and home address from my account and filed exactly what the manager told him to file.Now, my rent and bills are due , I can't get my money, the police have filed disorderly conduct and trespassing against me, I'm banned from entering Wells Fargo againI'm confused. I don't know where to start.Now, I'm having serious headaches, and these tears will not stop rolling downUpdate: (11/22/23)It's day 15th today, and I still have not received my money. I've been calling the customer service numbers, but it's one story or anotherPlease keep a close eye on your account. And the day you choose to close your account, just withdraw all your money before you even mention you want to close your account so that you don't go through thisI've received a lot of late payment fees from my unpaid billsIf not that I've been a good tenant to my landlord, by now, I would be in Eviction proceedings. When I explained everything to my landlord, he agreed to give me more time.
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November 2023 by Jeffrey Ostro
Waiting in the branch for 9 minutes before anyone acknowledged my existence. I asked for information about opening an account and instead of helping me they told me to google it.Went in another time to open my account and after standing there for 18 minutes without being acknowledged, they asked me what I needed and I said I wanted to open an account. They said I was too late because they closed 4 minutes ago. I said I've been waiting here for 18 minutes and he said well it takes over an hour to open an account so they wouldn't have helped me anyway. If only someone at this bank to have the common courtesy to say hello instead of ignoring people I could have saved 30 minutes of my life at this bank for literally nothing.
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October 2023 by catdogpics 420
Worst customer service in this branch specially the supervisor with bad behavior, if the supervisor is not treating customer the way it should, I can’t blame employees.
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October 2023 by Uyen Nguyen
I brought cash to this location to make deposit for my business. And the manager got mad and yell at me in front of everybody cause they were short of tellers ,the money counter machine was stuck, and other clients had to wait for me because it took long time to get my service done.I am a well Fargo’s client. I bring money to the bank so I should have been treated better than that.She is the manager, she should be good at control situations, not because of being short of tellers, plus other clients waiting and she got mad at me. That’s totally unacceptable. I do regret picking well Fargo for my business.
