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July 2024 by Izzy
I arrived 15 minutes before close and the worker shut her station door on me as I was speaking to her.
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July 2024 by Melanie Gainer
Had the clerk label my package as fragile. Paid an extra $15 for it to be labeled as Fragile. The clerk proceeded to throw my package about 3 ft into the bottom of the bin. That package contained an insect collection that I worked on for the past 4 months that was being shipped to my college to be graded. I am sure that it is completely destroyed and it has not even been shipped yet. I cannot put into words how distraught I am
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July 2024 by Pablo Alvarez
Speed and friendliness of service could improve
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July 2024 by Richard Garnica
Horrible service at this post office. None of the employees want to actually work. They take their sweet time and act like they don't want to help you. I went for the passport services agent a big waste of time they have incompetent people, obviously DEI hires.
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July 2024 by Eli De Leon
Terrible service at the passport window.Lady was very unpleasant and rude.
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June 2024 by Nakuba Guda
General Delivery service is horrible
Everytime I ordered online and have it sent via General Delivery, a rude staff member is not able and unwilling to locate my package despite me showing proof that my package shows delivered at the date
I end up having to return 2 weeks later for to staff to finally locate my now late packages
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May 2024 by Bruno
Rude, incompetent, not willing to help at all. I'm a customer, I'm polite and got the impression my presence and request were not welcome. Sad... such a beautiful building testimony to how low the USPS has fallen.
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April 2024 by debbe elreen
Came on time with my newborn for my appointment but there was a line. When it was my turn she told me I was late for my appointment and to make another one. There were 3 people before me when I got there. She told me there was no line and she’s the manager. She said she’ll let it slide and to step aside and will get to me after she finishes the lady in front of me. At that point, I’m not trying to be helped with someone who does not want to work nor help and with an attitude. There’s a special karma on a special time set aside for these kind of people.
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April 2024 by edward khamis
the worst post office ever
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April 2024 by Ezra P
The two last workers who closed today, 4/5 between 6pm-6:15pm >> great example of superb customer service. Line was long and sure, I waited a bit, but ultimately it dragged because the customers needed x,y,z. etc. I was very appreciative of how my interaction went with the lady at the window. Definitely deserves recognition because there are not many people like you out there! Thanks for being awesome.
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April 2024 by Mirentxu Mutizabal
The worst place in evanston. Super slow and unfriendly
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April 2024 by Michelle
I had an appointment the 16th of March to get my passport and the lady who helped me was so nice and quick! Answered my questions and helped me with the process with no problems. Already got my passport too :)
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March 2024 by Jefelia Roberts
This is the most horrible post office to ever come to. The employees literally IGNORED customers just to sit down and be on their phone, not doing their job. I was trying to ask a question about a package I was dropping off and I was literally ignored While the woman picture was on her cell phone and refused to acknowledge me. Every time I come to this place, it’s always a problem can never be properly serviced And all the employees have bad attitudes!
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March 2024 by Lauren G
Had two passport appointments only to wait both time for over 2 hours to be told they’re under staffed and can’t renew passport.
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March 2024 by Venessa Trujillo
I just came to deliver a business letter internationally. I left feeling confused on why I, the customer, was given rude service despite being cordial and civil the entire 20 minutes I was there. I asked a simple question and was told yes but to hurry they close soon. Then I came up to checkout, and the lady muttered under her breath, “Of course it’s international” in a snarky way. She left me feeling nervous because her misdemeanor was scary to me. I accidentally pressed yes on a pop up as she was making me nervous by how much anger she had, and she talked to me again in a bad attitude. I never expected to be leaving the post office scared and anxious. Would not recommend to come here, make the drive to another location.
