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February 2024 by George W.
Tried to reach the urgent care/clinic; called their # ending with 1144, only to be redirect to other departments, but none to their urgent care/clinic; placed on hold for over 3 minutes and was disconnected. How not to run a business.
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January 2024 by John W.
My visits to the Target store in Evanston have been a regular occurrence, spanning a handful of times each year. I typically purchase a variety of items, including home products, groceries, and pharmacy goods. Over time, I've noticed a concerning trend in the home products section. While the prices have seen an increase, the quality seems to have deteriorated. Collections from popular brands like Threshold, Studio McGee, and Magnolia Home appear to be egregiously overpriced, with the added downside of not living up to the expected quality. This raises questions about the long-term sustainability of such purchases, as they may end up in landfills sooner than anticipated. As a result of the observed decline in quality and increase in prices, I have significantly limited my purchases to inexpensive picture frames for gallery walls. This reflects a conscious decision to focus on more budget-friendly options. On a positive note, my recent online order for Valentine's Day seasonal decorations was a smooth experience. The convenience of placing an order online and opting for curbside pickup was appreciated. However, this positive experience was slightly marred by receiving a chipped ceramic item. Despite the inconvenience of having to return a damaged item, the staff at the Evanston Target made the process quick and easy. The curbside pickup exchange was hassle-free, with no wait time. This positive aspect of the return experience contributed to a more favorable impression. While the Target store in Evanston has both positive and negative aspects, there is room for improvement, particularly in addressing the pricing and quality concerns within the home products section. The convenience of online ordering and efficient return processes adds a layer of customer satisfaction, but maintaining product quality remains crucial for long-term customer loyalty.
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November 2023 by Lisa R.
I am #grateful to go to and shop at Target. Parking is easily accessible and the Target employees are extremely helpful at this location. Many thanks!!
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August 2023 by Aesha E.
Target did a remodel of many of their stores in recent years and this was one of them; the place is spiffed up. They have the Ulta makeup partnership here in this store.They also apparently let you do drive up for groceries? That surprised me because the store I usually go to doesn't seem to. When I entered there was an area they made to the right for pickup orders and in that section was some upright coolers with the cold items in them. That was cool and good to know if I need that at some point. Staff were friendly. They took my Similac coupon even though one of the employees thought they weren't taking coupons.
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May 2023 by Shamontiel V.
I never EVER expected to be complimenting the Evanston location with a 5-star review and giving the Peterson location a 1-star review, but here we are. I used to frequent this location quite a bit when I lived in Evanston. But there were a couple of employees and a supervisor who treated me like I had a "Most Wanted" sign framed at the door. Those two made me dip and never come back for a few years. Peterson had always been a great place to go but too far from my prior home. I'm closer to the latter location now, but it's like all the Evanston employees went to Peterson and the Peterson ones went to Evanston. In the couple of times I've peered my head into Evanston again, it's been polite, professional, quick and easy. Peterson gave me such a hard time about my dog that I gave up on shopping there altogether. I got a gift card to Target and tried this location again. They were WAY more accommodating to me having my dog with me, both related to counter pickup and drive-up. I even tried one of Peterson's (awful) ideas about an alternate way to do drive-up, and it just created unnecessary confusion at this location. Even the two employees I talked to didn't understand Peterson's suggestion (from a supervisor and a busybody drive-up worker). So until further notice, I'm back to liking the Evanston location. Good grief, I hope they don't let me down because Target is SUCH A GREAT PLACE to shop if you're a vegetarian. I can get all the veggie stuff I need and other groceries too, so I keep trying to make it work. And I want to make the most of my Shipt membership when I don't feel like walking, so I keep trying to make this store chain work. Hopefully Evanston won't be awful again. Fingers crossed.
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May 2023 by SY F.
I had issues with this Target on Howard in Evanston in the past (idk could it be management style?) that I refused for years and years to patronize this particular store which is 5 minutes from home and preferred the further Niles store. I have the Target App and needed a few things, so I made a list on the app but found the main item I wanted was out-of-stock at Niles but available at Evanston. Ok, I'll give them another try but then when I was there, I noticed something - the prices!!! Yowzaa, Evanston prices are so much higher than the Niles store. I decided "nope", I'll just purchased that one item at Evanston then head back up to Niles to finish the rest of my Target shopping. Just for reference on two of the items I was comparing... OxiClean Laundry Stain Remover Spray Refill 56 fl. oz was $7.39 Evanston compared to $5.99 Niles; Just for Men Control GV Gray Reducing Beard Wash 4 fl. oz. $11.49 Evanston compared to $10.49 Niles. If you want to save some dollars, you'd be better off at Niles or even the Golf Mill store (they're not that much further).
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March 2023 by Julio R.
Good Employe's!!! I went to get my new Xbox series x after when I bought I felt unsafe going out afraid of being robbed but thankfully nice employee security helped me escort me to my car every employee there were really helpful and good communication with customers highly recommend shopping at this target!!
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August 2022 by Amala M.
They accused me of steal and my dad brought my items and paid at-least 400 dollars and we went back to find something then he left and texted me to leave and I was stopped in the front of a lady saying the register is right there and then I said I paid for my items and too remind you my father had the receipt and then she claimed she had video footage of me "stealing" which I know I did not done and she made me leave 2 of my 3 bags there and now my father have to try to get his money back on which he paid and now I'm scared to go to that target incase someone try to say I was stealing again with false accusations.
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July 2022 by JM L.
So this tTarget has an additional self check out near the Starbucks. Many times in the past we've been able to use that check out and have even been directed to use that check out when the other self checkouts are full. This time the customer in front of me wasn't moving because she was on her phone and I was in a little bit of a hurry so I decided to go to that checkout and the Target employee told me I must get back in line. When I explained no one is at that checkout counter and the next person in line isn't moving, he answered but there is a line. So I said ok, then you can direct the next customer to go to that checkout counter. And he said no because that counter is for us the employees. I asked when did this change? It is clearly marked as a self check out and many times we have used it and have even been directed to use it by other employees. He answered that yes they do that when there are more than 10 customers in line but that it is a check out for the employees. I answered "that is not true because I have been able to use it even and been directed to use it when there are less than 10 customers in line" and again he says "it is a self check out only for employees". If true then why is it next to an assortment of snacks and drinks that customers can buy if not from that checkout counter? It made no sense and he just thought it better to continue arguing with me. I guess the days of customer satisfaction are gone. Honestly, if they let customers use it once in a while, what was the harm in letting me use it now? And, as I told him, if it is only for employees, then why is it not marked as so and why does it have a clearly visible, lit up sign that says "self checkout".
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May 2022 by S N.
I shop here somewhat often out of necessity but I write now to warn people not to buy electronics here, especially Apple products. I bought Apple AirPods here a few months back as a gift, not knowing the intended recipient doesn't like to have things in their ears, which I found out in time to get them something else. Soon after, I took the AirPods back to this same Target, with my receipt, with even the same blond middle aged male employee at the electronics dept counter, and tried to return them. He tells me that I have to return them to an Apple store. In what planet does Target tell you that you have to return to the manufacturer, especially with a receipt fairly soon after purchase. That felt really shady to me. I would never purchase any electronics and especially any Apple products from Target (or at least this Target if what he said was false). Warning to all!
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August 2021 by Ted A.
3 weeks in a row on Sundays the Men's room has had no soap! How can customers wash hands and maybe even more important how can EMPLOYEES wash hands after using the bathroom! Target had 96.5 BILLION in revenue for 2020 but they do not have soap in the bathrooms at the Target on 2209 Howard St in Evanston IL
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August 2021 by Adrian B.
I went to this target because it's close to where I live. I specifically went there to get Danielle Steels new book. This Target never has the books out on release date so I asked the salesperson to look in the back. Instead she looks on her iPod touch and says they don't have any. I said well if the merchandise is not scanned in it's going to say you have zero. She couldn't quite under the concept. Not necessarily her fault just poorly trained associates. Then I go to check out and one of the bottles opens so I tell another sled person I don't want to take it. Good customer service would have called another associate to get another bottle. Once again poor training. It's obvious the manager of the store just doesn't care. The manager just wants a body on the floor.
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July 2021 by Jo N.
I went in there yesterday and they had a single register with a line 15 deep with people and the same with the self checkout. This practice of cutting staff to make way for profits is sickening. Please stop this utter nonsense Target and Walmart. Hire more employees and for that matter and pay them appropriately. Sincerely, Very disappointed customer.
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May 2021 by Windy City Girl J.
If you have a sign that states that if you have been vaccinated you can take your mask off. I took mine off due to this fact and was followed by my store employees the entire time. I was there with my three kids and husband. We all took our masks off and had staff members follow us and they pointed and stared at us. I don't get the feeling they thought we would shoplift. We were talked about for not wearing the mask throughout the entire store. It's was a gross feeling. We won't be back until they let up on their weird mask orders. Everyone should feel safe walking around without a mask and not being judged for it. If your sign states, we can take it off if we've had the vaccine.
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March 2021 by Ryan Justice
This Target was just renovated a short time ago. Unfortunately, this store has extremely limited backroom space, so they won’t likely be able to get you something from”back” until the next time the truck makes a trip over.Hey Target lease some of the former Office Max’s space to use as a backroom. Duh.
