Shell is recognized as the world's #1 Mobility Retailer, providing quality motor fuels, including Shell V-Power® NiTRO+ Premium Gasoline, at about 12,000 fueling stations across the U.S. Customers can also find electric vehicle charging stations at some locations. Shell serves around 8 million customers daily and is known for its Fuel Rewards® program, which offers savings on fuel and convenience store purchases. Warren's Auto Service at Shell is highly regarded for its skilled and honest car service. Many customers appreciate the thorough and accurate assessments provided by Warren and his team, who communicate clearly about necessary repairs and costs. While some reviews mention that customer service could be friendlier, the quality of work and trustworthiness of the mechanics are frequently praised. Customers feel reassured by the team's professionalism and competence, with one noting their long-term trust in Warren's services spanning 25 years. Overall, Shell, particularly through Warren's Auto Service, is seen as a reliable option for car maintenance and fueling needs, providing customers with confidence and satisfaction.
So happy I found Warren's Auto Service Center in Evanston! Service light on car went on, so I drove into Shell Station on Chicago Ave. The service team was great! They diagnosed the issue and fixed it! Recommend for very knowledgeable team, great service and price. Thank you!
September 2024
My wheels were making squeaking noises, so I stopped into Shell Station Service Center in Evanston. Warren and his team explained I needed my brakes done. They did a great job and I now feel safe driving my car. Shout out to Matt for professional service. Will be back for oil change. I filled up my tank with gas before... read full comment
March 2024
I've used them for service a couple times and they are just not great customer service wise. No issues with car service, just not friendly folks.
