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November 2022 by Kristin B.
I've spent way too much time hanging out at Walgreens lately. Friday- went to pick up prescriptions for my parents. Their doctor had phoned the prescriptions into one location and they didnt have the meds. They tried to transfer the prescriptions to another location and only succeeded with 1 of 2. The Dodge and Main staff apparently can't look up prescriptions by patient, only by location. After spending 90 minutes on what should have been a 10-minute errand, I had to navigate the horrible automated phone system to Have the 2nd prescription transferred. Back again on Saturday I picked up the prescription and tried to get some covid tests but was told I'd have to wait for 40 minutes. back again on Sunday for a flu shot I arrived 5 minutes early for my appointment with all my forms submitted electronically, only to wait 40 minutes and be asked to fill out a paper form because they couldn't handle the digital form. I think I'm done with Walgreens at Dodge and Main - and maybe with Walgreens in general.
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November 2022 by Evelyn Angel A.
Let me start with a positive. It only takes them 15 minutes to answer the phone. which for a pharmacy, is not the worst. However, if you actually need medication, do not take your prescription here. Whether it is incompetence or just lack of normal human concern for others, they will not help you. A prescription for my daughter was sent to this pharmacy. They did not have the medication, but waited to alert me to that fact. When I tried to find out what was happening, they indicated they had ordered it. Then they forgot to tell me that a medication order for a med not covered by our insurance is automatically canceled. After two more calls, they re-ordered it. But then didn't call again to say it hadn't arrived. At this point, 5 days have passed, 5 calls from me, each taking more than twenty minutes have been made, and as this is medication FOR MY CHILD, I am getting a little annoyed. They refused to send our prescription to a nearby pharmacy with the medication and then when I expressed that this was a problem, refused to tell me when or even if they would ever get the medication. Then they put me on hold, and in the act that will completely obliterate any chance I'll ever use this pharmacy again, they disconnected my call. So if you value your health, time, or children, probably go someplace else.
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September 2022 by JM L.
Why does the pharmacist even wear a mask if she is going to wear it under her nose?? Firstly, I assume that she would know enough to know that is like wearing no mask at all. Then what message is that sending to customers who might be looking to her as a medical professional? I am making this observation after seeing it on several occasions; it's not a one time thing.
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December 2021 by Mike D.
After my ten-minute wait at their 'service window,' the staff couldn't locate my reservation for a Pfizer booster in their system. The pharmacy tech seemed to find that very amusing to my chagrin. I asked if they somehow could work me in and they flatly declined. Apparently Walgreens pays bottom of the barrel wages and attract the same quality of personnel.
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October 2021 by Jon S.
The pharmacists are always prompt, efficient m, and friendly. We've née had any issues with prescriptions even when the renewals were inadvertently sent to the wrong location. They were able to correct this and refill them without any trouble.
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March 2018 by JD
Do not rent games from this Redbox you will get a empty case and Redbox will hold you accountable for it. Someone in this area steals games and returns them with just the barcode taped to the inside of the case and no actual disk inside
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November 2017 by Juan Diaz
Do not rent games from this Redbox you will get a empty case and Redbox will hold you accountable for it. Someone in this area steals games and returns them with just the barcode taped to the inside of the case and no actual disk inside