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February 2024 by Melissa Martin
I recently reached out to Quest to repair a laptap with a cracked screen. Customer service was great and the turn around time was very quick. I will definitely be reaching out for more service in the future. Highly recommend!
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April 2022 by William K.
Khristopher Luck has provided me with great computer service for over 10 years. I would highly recommend him for any laptop issues.
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August 2021 by Barry Doyle
Kris and Quest Network Services were recommended to me by some neighbors when I asked if they had someone that they would recommend with helping set up the network for my law firm. Kris came out to my office in short order and had things set up and running smoothly with no problems since. I am sure that this was the world's simplest job for him, but trying to do any portion of this on our own was inducing tear-your-hair-out stress and agita - but he took care of the problem quickly efficiently inexpensively and best of all correctly. I am happy to recommend "my computer guy" to others who need his services.
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July 2021 by Sharon K.
Kristofer Luck fixed my computer, replaced my battery - all for a very reasonable price. He is my new computer person since I moved to Evanston from Chicago. Don't hesitate. A real find.
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March 2021 by Eytán Lasca Szalit
They recommended me to install malware on my laptop
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January 2021 by Shaun Knibbs
I had a first class experience with Kris. He quickly found a way to avoid me losing my hard drive and all its contents at a reasonable cost. I’ll use their services again. Excellent and friendly.
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January 2021 by Tangela Swain
Been a customer since they were on Sheridan Road, my God-mother introduced me to them and they've fixed EVERY computer issue I've had since.
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April 2020 by Jackie S.
I have to call out Quest Network for demonstrating incredible customer service when I called in with a question that was time sensitive. Kris took the time to spend time talking through my question even though I am not yet a paying customer. These days this type of customer service just doesn't come around that often and I was impressed with how Kris generally cared and wanted to help me. I highly recommend Quest Networks and will be returning there for my tech needs.
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April 2020 by brandon gabel
Kris Luck owns this store and he is THE BEST! Most trustworthy, smartest person i have come across. My company has been using quest for almost 20 years, he has access to all of my computers, printers, data etc, you name it! He does so much to help our company out and is so smart, so helpful and when youre choosing a place to give your business to, esp in times like these, kris luck at quest is who i would give it to!
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September 2019 by Tania O'Connor
I always use Quest for my computer problems and highly recommend them to everyone I know.
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July 2019 by Faith Yao
Very much appreciate Kris’s transparency regarding my laptop repair. He managed well my expectations in regards to time & cost for both the best-case scenario (dusty fan) & worst-case scenario (bad hard drive). Repaired laptop was delivered on time & I was happy to learn of a 90d warranty. Thank you, Kris!
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April 2019 by April Bullock
Kris is awesome! The company I work for uses Quest and whenever we run into any issues he is always available and there to help. My computer got a bad virus while he was on vacation and I get to work to find Kris has been logged in to my computer an hour before I even arrive to work trying to fix the problem (while he is on VACATION may I remind you). Soon as he came back in town he came all the way to Schaumburg and fixed the problem right away! I would recommend this service to anyone, it’s worrth it!!!
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April 2019 by David Fisk
You can not beat these guys, for efficiency and price! I love that Chris will honestly help u evaluate if rehab is possible, or if it's time to put'm down...
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April 2019 by Brian B.
Kris is fantastic! Do not waste your time going anywhere else. Kris helped us revive a corrupted hard drive and get our gaming laptop up and running again. He was completely professional. He told us the fee structure before starting the job. It was as easy as could be. We are 100% satisfied with him and couldn't recommend him more.
