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March 2024 by Adam Lebin
great neighborhood pet store. The redfords store brand cat and dog food is a great product. Quick delivery as well.
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March 2024 by Amy Landolt
The staff are very friendly and helpful. Curbside pick up is quick and convenient. I love that they support CARE and the Evanston Animal Shelter.
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December 2023 by Tiffy J
My favorite place to go to for my pets needs. The staff is always so friendly and is always happy to help! I was accidently overcharged on my bill yesterday but they were apologetic and corrected the mistake promptly. They are also very knowledgeable on pet food and will give recommendations based on what you're looking for. I always have a great experience going there. Thank you guys for all your hard work, it does not go unnoticed! ☺️
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December 2023 by Kurt Bruggeman
Good selection of products, but the store does feel empty, not enough employees for such a large location
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November 2023 by Ivelisse Cintron
I would love to give this location 5 stars but the hours never returned back to pre-pandemic hours so now I end up going to Petsmart & Petco.
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October 2023 by David Alan
Though this has a corporate name it is franchised to a wonderful person. They have everything you need to care for your pet. My family supports privately owned franchises and mom and pop businesses. We hope you do the same.
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September 2023 by Roxanne Dunn
We love PSP in Evanston! We never have to wait long to use the self-service baths and a great selection of chews for picky eaters!
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August 2023 by Lauren Yurman
Friendly customer service and they usually have a sale on Hill's Science Diet cat food. If not, check the flyer for coupons!
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August 2023 by mary duane
I walked in on a fluke and walked out thrilled. No pressure, terrific service, and they had 3 hard to find items in stock. Great sale price on the item I needed, but it had sold out - the associate offered to check a new shipment, and promptly dug it out for me. Was also pleasantly surprised to see "owner" on Tamara's badge, my cashier. Nice people, great sale on relevant products. I'm a new loyal customer.
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August 2023 by Mary Flaherty
Cashier's smile & and the young man who wished us a "great day" made our shopping incredibly terrific! We're from out of town & dog-sitting We needed a few treats.Obviously, this experience was refreshing & we felt welcomed, too.
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August 2023 by Andrew Futerman
Absolutely horrible grooming experience. The groomer (very rudely) tried to tell me the direction my vet gave me (to cut my golden retriever's hair short to help with skin issues) was wrong, and was so adamant that she refused to groom my dog and was horribly rude in the process.
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June 2023 by Michelle C.
The groomer, Laya, was awesome with my dog, and my dog looked and smelled great when I picked her up. Laya also had great communication and texted me an update about the best time to pick up. Really appreciate her communication and quick reply when I needed a little more time. Due to health issues I can't lift super heavy things right now; without prompting or hesitation, the manager offered to carry out my 50 lb bag of dog food, which I really appreciated. Always a great experience at the Evanston Pet Supplies Plus!
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June 2023 by Ricky Wrong
I’ve literally have spent over $10,000 at this store. I arrived today at 8:40 am not knowing what time they open, as I pulled in the parking spot I seen the door was open. By the time I got out my car the door was closed. I went to the door expecting it to open as normal but it didn’t (me thinking maybe the door is broken I opened it manually) I literally just seen it open. I walk in the store see no one at the register I called out several times is anybody here (which can clearly be viewed on the camera system) at this point I become concerned because my concerned because my cousin also works here. I head towards the back only to be greeted by a disgruntle employee who clearly doesn’t know how to talk to human beings. Clearly I didn’t come to rob the place if I’m asking if you’re open but this guy flew of the hinges telling I shouldn’t have open a door that was clearly opened. If you don’t want anyone in the store lock the door is the simple answer.Maybe he would have been more kind and nicer about the situation if I was anything other than a black male with a mask on. But needless to say I will never come back to this location again.
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June 2023 by David Greene
Small sized pet supply with a friendly staff. They have everything you need for dogs and cats. Picked up a Chuck-it frisbee and some kibble. Happy dog.
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April 2023 by Kathy Chiwah
Best place to buy pet supplies from a local family business. Prices are comparable to the big box stores, and the ambience, customer service, and personal recommendations make it a no-brainer.
