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“I've been getting furniture here since the late 90s ..wonderful costumer service..strong lasting beautiful furniture, so many choices..they are simply the best.”
“We recently purchased a tempur-pedicure king mattress and had the pleasure of working with Bobby. He was welcoming, patient, knowledgeable, and the process was overall a great experience thanks to him!
If you’re looking for a mattress, or just need someone who has extensive knowledge, definitely see Bobby at American Mattress.
We are super grateful and couldn’t be happier with our new mattress!”
10AM - 8PM
3650 N Western Ave Ste B, Chicago
Mattress Stores
“Omar in the showroom is an outstanding and knowledgeable rep. He was very helpful and went above and beyond to help us help a customer. Contact us if you need bed assembly after purchasing your favorite resting pad from Mattress Firm!”
“Toni S. Took his time to explain the variances between the different beds. It was great help when deciding on a bed. My follow-up questions with Don were answered immediately. As consumer, I appreciate good customer service. Thank you.”
“Aidin was very helpful during my visit and was able to help me purchase an adjustable base. He was a pleasure to work with and I would recommend to friends and family”
“Luis helped me out a ton. I was in need of a mattress and frame and was on a mission to leave with one, he hooked it up and discounted the frame. On top of that, he was sociable and made what seemed like a stressful situation turn out to be a walk in the park. He even helped strap the mattress to my car!”
“The guys that helped us were very friendly and helpful. They went above and beyond to make our experience a pleasant and satisfying one. I have been going to this location for a few years now and have been happy with my experiences there.”
“John was so friendly and knowledgeable!
Helped with a new mattress for our teenager and showed us the better way to use the remote for our beloved 4 year old king mattress.
Not yet on the Old Orchard Mall directory/map but right next to the now defunct movie theater and across from Bloomies.”
“Aristotle was very professional and made it very comfortable for us to choose our mattress. Definitely one of the best representatives I have ever met and will recommend anyone to him”
“We went to this store with the intention of just looking at options. We were greeted by Dalton who was very polite and not pushy. He walked around the store with us and answered all of our questions. Was very knowledgeable and again not pushy like we have seen at other stores. We ended up buying a mattress from this location. I highly recommend this location if you are considering buying a Purple mattress.”
“Went in looking to buy a twin sized mattress and i didn’t want to wait for delivery. They had a great sale price and mattresses in stock. Richard was super helpful and provided great customer service.”
“Pain free, pleasant buying experience with Sohail at Mattress Firm. He is clearly well versed in the art of good customer service. Was in and out with a new mattress in no time. Will return for future mattress needs.”
“Had a great experience with Mike. He showed us our options and listened to what we were looking for. He was knowledgeable and helpful. Gave us the best deal! Can't wait for our new bed!”
10AM - 8PM
2566 N Elston Ave Ste A, Chicago
Mattress Stores
“Marco was unbelievable, if I ever buy a mattress again, it’s going to be Marco or bust. He showed us all the options available, was super attentive, and called us by name the entire time. He was very clear with the options we had, the pricing, promotional offers available, and naturally gave us space to discuss when it came time to make a purchase decision. My wife and I were going to buy online but thought we’d better go in person to test a few out, we are very happy we chose this path!”
“Life saver! I needed a mattress ASAP for my new apartment, and Bill got me a great mattress at the right price at the right time. Thank you so much Bill, you're a lifesaver.”
“Outstanding service. Caleb took his time helping me pick out the perfect mattress. He was knowledgeable about the products and made this a pleasant experience. I would highly recommend shopping here.”
“Vince was very friendly. He listened to my needs and made a suggestion that worked best for me. He was very knowledgeable about the products and made sure i was getting the best product based on our discussion.”
“My salesmen, Robert was attentive and helpful. He answered my questions and provided details about each mattress. The store may appear small but the selection is enough and the service is friendly, supportive and professional.”
“Best experience we have had while mattress shopping. Garry and his son couldn’t have been any more kind and helpful. We will be back for all our out mattress needs.”
“We worked with Scott Baish. He was friendly and knowledgeable. I told him that I was looking for a very firm mattress with limited plush/give to address backaches that I get sleeping on a 2-year-old Saatva Classic. He asked for our budget and showed us four options to try. I ended up getting a Stearns & Foster Estate Ultrafirm mattress. We came on a Sunday and delivery was set for Tuesday. We felt no pressure to purchase while at the store. Delivery was seamless. It’s been a week of uninterrupted sleep with no backaches on the new mattress. I am very satisfied with the service and I hope the quality of this mattress holds up for a while!”
“I was recommended Chicago Discount Mattress by a coworker. I purchased a Satvaa queen and a king mattress. Mike provided excellent service, Despite my last-minute request, he promptly delivered both mattresses the following morning. Both mattresses were in excellent condition, though the queen had a few minor scuffs on the side. This wasn't a concern for me as my bedding easily covers it. Additionally, the mattresses were a steal compared to paying full price! After a few weeks, I can say I'm enjoying quality sleep and no longer waking up with shoulder pain. Highly satisfied with my purchase! I will definitely recommend to my friends & family!”
“I cannot thank Regis enough for giving us the gift of sleep! We have 2 young kids, and everyone knows how much quality sleep (let alone ANY sleep) you get with young kids but when we get on that mattress at night, we sleep like babies! Regis has been so patient with us as we pieced together the perfect bed for our very high maintenance situation!”
10AM - 8PM
6353 W Fullerton Ave, Chicago
Mattress Stores
“I have received top notch service by the customer service representative that I have done business with today. The representative was very knowledgeable when it came to the types, brands, and sizes of the mattresses, as well as explaining the sales prices, discounts, payment options, delivery set-ups, and ordering & cancellation policies. I am even thinking about purchasing another mattress or an entire bed in the future. It was such a great experience!”
“Myell assisted my wife and me with a purchase of a king size bed and pillows. We had an amazing experience, she was very knowledgeable and gave us great advice. Would recommend to everyone”
“Kevin helped me. He was great. So patient with me. He made the whole process easy. His suggestions were spot on and I was able to pick the best mattress suited for a guest bedroom. Would recommend him. :D”
“One of the most enjoyable shopping experiences and some of the best customer service I have ever received for a major purchase. The showroom is super nice and generally quiet so you have the time and space to decide from the multiple styles and price points. The quality of all furniture is excellent, much better than expected, especially when you consider how reasonably priced it is. We purchased a complete bedroom set in August 2023 and there was an odd size issue with the mattress. After a phone call and some pictures, the staff was extremely apologetic and resolved it as quickly as possible by replacing the mattress. And the delivery and installation crew were a pleasure to deal with. Overall, this was a five star experience with Dania. We're definitely looking forward to shopping there again and buying more from Dania.”
“It was a pleasure to meet and do business with Todd! My mom and I had come into the store several weeks prior to price out a mattress. Todd wasn’t pushy and helped us find exactly what we were looking for. When my mom returned to finally make her purchase, Todd instantly remembered her. While these details may seem trivial in nature, it made the transaction pleasant! He exhibited exceptional genuine customer service! Thank you Todd!Princess & Porsche”
“Always so happy with the selection and service provided by Furniture Avenue. They go above and beyond to make sure their customers find what they need and truly take their time making sure all the pieces come together. I never feel rushed or pressured into making a quick decision. I appreciate their attentiveness and the quality merchandise they source!”
“The quality of product and quality of service are equal. Both are of the highest caliber, on any scale that you wish to measure them. It's easy to just say that a place is "five-star". It's difficult to say, "this is the ONLY place that I will ever shop for a bed". That goes for myself, as well as my entire family. We've been shopping there for a very long time. Pretty much as soon as they were in business. I've never had a complaint, and I've never heard any complaint from the numerous family members that utilize their service.In addition, you'll know that you're dealing with a very honest, fair, and extremely pleasant individual, anytime you walk in the store. THEY ARE THE BEST. Simple as that. I have over 3 million views on the reviews I've provided for Google maps. It will be hard to find another comment, like the one above, on my personal page.I say all of the above with conviction and confidence.(The pictures provided were taken after picking out my new bed, in West Rogers Park, upon returning to my condo. I will add pictures of the final setup on a later date...)The 2 new pics are with the frame, which has storage drawers below. Recommended by Shaya, at Matress King. It's a sick set-up!!!-✌?”
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“I had a great experience with American Mattress! I unexpectedly needed a mattress on last-minute notice and Jack was incredibly thoughtful, going above and beyond to help me get a mattress in time.”