Jewel-Osco Pharmacy is a neighborhood store that receives mixed reviews. Customers appreciate the friendly and helpful staff, with some employees going above and beyond in their service. One reviewer highlighted that the pharmacy staff was attentive and cautious, such as placing a hold on pain medication until verifying with a doctor, which was seen as a positive difference from other pharmacies. The store itself is described as a nice supermarket, especially on less busy days when self-checkout is quick and easy. The quality of products, particularly the thick plastic shopping bags and fresh, ripe cut watermelon in clear containers, impresses shoppers. However, there are concerns about store management and consistency. Some customers feel that corporate oversight has led to neglect, resulting in issues like improper refrigeration and inconsistent food quality compared to other Jewel-Osco locations. There was also frustration over the store's lack of modern payment options, such as the inability to use the Jewel app for mobile payments, which required customers to seek assistance elsewhere. Despite these issues, many customers remain loyal due to the dedicated staff like Reggie, who stand out as a highlight. Overall, Jewel-Osco Pharmacy is valued for its friendly service and good product selection, but it faces challenges related to store maintenance and operational consistency.
I showed up for a walk in (website said anytime) but was told that they only did walk ins between 10AM and 1PM. The pharmacist was apologetic and took me. Just be aware that while the website says walk ins at any time, that is not the case here.
October 2023
Cheerful staff. Always helpful Especially appreciated is the ever expanding selection of organic food.
November 2022
I think Jewel-Osco Store is a very good Pharmacy + Grocery Store.
