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September 2023 by Miki Spasojevic
Consistently great service and work. We get all of our cars serviced here. They go above and beyond.Services: Air & cabin filter replacement
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June 2023 by cheryl wollin
Crunch time and a dead battery! Their service was prompt, thorough, professional, and very patient with a distressed senior citizen. I would highly recommend them!
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February 2023 by Scott Floss
What a great find. Tucked away in an alley is this amazing shop. The owners were great and very friendly. My car problems were very complicated and these guys figured them out and fixed them correctly. Prices were fair and and the work quality is great!! Thanks Angelo and Tom. I will return for all of my maintence needs now that you've made my car drivable.Services: Air & cabin filter replacement
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December 2022 by Ankit Patel
Tom took me in right away and had the car finished pretty quickly. Paul is very knowledgeable with cars and you can tell he's passionate about what he does. Thanks, guys.Service: Oil change
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October 2022 by Kay Electrolyte
Replaced wipers too, checked tires, will have work done in future.Excellent job, thorough explanation.Service: Oil change
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July 2022 by Yejun Kim
quick, effective, and kind service for tire repair! thank you!Service: Tires
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February 2022 by Catso Mann
Tom and his crew will fix your car properly and at a reasonable price. I had them repair two of my cars and was completely satisfied.Services: Electrical
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October 2021 by Windu Bumi
My '86 300SDL Benz had AC issue, I brought it here spent $1,000 on parts and labor but it's still not fixed. Except that they said they fixed wiring and that it should work. Well it doesn't. A few weeks back I had brakes problem they said they replaced brake pads and fixed the calipers for $1,000. Now it's still not fixed and plus it makes squeaking sound everytime, kicks back when stopping, worse than before. I regularly go here for oil change and now that I have had enough, I'm not coming back. Maybe they're honest, hard working, creative, but without Nelson there, I'm not convinced they have the touch that my classic car deserves.Services: Air conditioning
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August 2021 by Tania G.
He was efficient and helpful. My MINI's check engine light came on. I get there and he says "I'll call you in an hour to tell you what the problem is." Exactly one hour later- he calls me and tells me I need a new air filter/ something else. 2 days after dropping my car off it is ready to be picked up! Cannot recommend this place enough!!! Quick and reliable service for euro and domestic cars :)
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August 2021 by Melodye B.
My husband has been using them for well over a decade. Honest, trustworthy, reliable and fast repairs just like the good old days. Hard to find these days. Mechanical work always top notch and if not needed will tell you so. No price gouging just honest to goodness service. Highly recommend.
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August 2021 by D S
I've been to Import & Domestic a few times in the past, actually. Recently they fixed a brake caliper issue with my older car - Volkswagen Passat. They went through the extra time and effort to test/ensure it was fixed correctly. They've done a great work, I'll go back.Services: Oil change
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March 2021 by MlleS. BELLE
I met TOM CIGUR, the owner back in 2017. I bought a 2nd hand car from him which didn't last 6 months I should have known about his integrity, then. After that sale, I still did business with Tom, because I thought he was a good man & wanted to support a local business. I owned a beautifully maintained 2004 Vespa which I brought in for service for a battery change. Nelson his mechanic knew about scooters was given the task to install new battery, then a verbal agreement for storage until an undetermined time. Then, 2018, MY devastating car accident in which I was run over & ended up in the ICU unit fighting for my life.. Spent 1+ year @ the ICU unit in Evanston Hospital, 2018 & 2019 was PAINFUL REHAB to relearn to walk/talk after almost being killed by an UBER driver. It was a miracle I survived. During the long, painful recovery I would phone IMPORT MOTORS ON my cell by my bed (cell phone records attest to my contacting him at Import from 2018/2020.) Those records will be produced in my PENDING CIVIL action VS. TOM CIGUR. I kept in contact as did my sister who checked on the VESPA, she even gave Nelson $200 dollars for storage which I hadn't paid since I entered into the hospital. At no time during 2018-2020 did I hear from Tom or IMPORT MOTORS, NOT ONE message about storage fees or asking me to P/U. I, by contrast from my hospital ICU bed phoned asking, “He said everything was fine”, or so I thought. He told EPD he called 5x & left word, he never called me ONCE from 2018-2020.After 2 yrs. of rehab, grateful to be alive. I rang TOM last week only to be met w/amnesia. The plan was to pick up the VESPA after the 2 years & now, prepared & ready to take it back after Import Domestic Auto Service were entrusted to hold it in storage from 2018-2020. When Tom answered he said "He didn't know where it was?." I was shocked! How could he not know where it was? Then I spoke with Nelson who said sarcastically "The VESPA from 2 years ago, I only work here I have no idea?", then promptly hung up the phone. When I called back they told me he left. Very suspicious & I began to worry about my VESPA. So, it went, I called for days & Tom would answer * say " I don't know what happened?!!!.This carried on for a week, then he stopped taking my calls and kept hanging up on me when he saw my number on the caller ID.. The business would later BLOCK MY NUMBER. GUILTY BEHAVIOR?! WHERE IS MY PROPERTY AFTER 2/YRS. WHY NOT COOPERATE WITH POLICE or tell me the whereabouts?. NO ANSWERS & I FEARED the WORST, my nightmare only started with a very SAD outcome of AN ERRENOUS BREACH OF TRUST. TOM WAS A BAD MAN/VILLIAN,. ALL calls went UNANSWEREED & HE REFUSED TO HELP?!My children were HEARTBROKEN, that VESPA took them to school every day,. Only to be robbed whilst in Evanston Hospital ICU fighting for my life! No one gave a dam to steal my children's transportation or express any regret to his actions whilst mom was recuperating in the hospital for 2+ years. COVID all over the world & these are the actions of the unconscionable owner(s) & mechanic , NELSON.TOM CIGUR is a CROOK, HE committed a CRIME of THEFT/breach of trust!! EPD contacted him & he recovered his memory to say that, "He sold it for scrap!". He claimed that it was abandoned property & that he had the right to sell it. TOM IS A CROOK & crime has transpired. Nelson his mechanic was an accomplice to the THEFT of the VESPA 2004 ET2. By Illinois LAW THE STATUE OF LIMITATIONS IS 5 YEARS, NOT 2 for abandoned property. I plan to file a civil action & sue TOM and Import Motors for $3.5K. He thought I would never come back & died in COVID. Vespa is worth 3.5K, who would see it for scrap? LOOK @ pic/2018 before going into storage.I read other reviews that say they are good & TRUSTED people, DO NOT TRUST TOM OR NELSON & SAVE THE HEARTACHE OF YOUR HARD EARNED CASH STOLEN BY THESE THIEVES. YOU ARE A THIEF TOM CIGUR, SEE U @ Skokie Courthouse & face
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March 2021 by SK E.
I met TOM CIGUR, the owner back in 2017. I bought a 2nd hand car from him which didn't last 6 months I should have known about his integrity, then. After that sale, I still did business with Tom, because I thought he was a good man & wanted to support a local business. I owned a beautifully maintained 2004 Vespa which I brought in for service for a battery change. Nelson his mechanic knew about scooters was given the task to install new battery, then a verbal agreement for storage until an undetermined time. Then, 2018, MY devastating car accident in which I was run over & ended up in the ICU unit fighting for my life.. Spent 1+ year @ the ICU unit in Evanston Hospital, 2018 & 2019 was PAINFUL REHAB to relearn to walk/talk after almost being killed by an UBER driver. It was a miracle I survived. During the long, painful recovery I would phone IMPORT MOTORS ON my cell by my bed (cell phone records attest to my contacting him at Import from 2018/2020.) Those records will be produced in my PENDING CIVIL action VS. TOM CIGUR. I kept in contact as did my sister who checked on the VESPA, she even gave Nelson $200 dollars for storage which I hadn't paid since I entered into the hospital. At no time during 2018-2020 did I hear from Tom or IMPORT MOTORS, NOT ONE message about storage fees or asking me to P/U. I, by contrast from my hospital ICU bed phoned asking, "He said everything was fine", or so I thought. He told EPD he called 5x & left word, he never called me ONCE from 2018-2020. After 2 yrs. of rehab, grateful to be alive. I rang TOM last week only to be met w/amnesia. The plan was to pick up the VESPA after the 2 years & now, prepared & ready to take it back after Import Domestic Auto Service were entrusted to hold it in storage from 2018-2020. When Tom answered he said "He didn't know where it was?." I was shocked! How could he not know where it was? Then I spoke with Nelson who said sarcastically "The VESPA from 2 years ago, I only work here I have no idea?", then promptly hung up the phone. When I called back they told me he left. Very suspicious & I began to worry about my VESPA. So, it went, I called for days & Tom would answer * say " I don't know what happened?!!!. This carried on for a week, then he stopped taking my calls and kept hanging up on me when he saw my number on the caller ID.. The business would later BLOCK MY NUMBER. GUILTY BEHAVIOR?! WHERE IS MY PROPERTY AFTER 2/YRS. WHY NOT COOPERATE WITH POLICE or tell me the whereabouts?. NO ANSWERS & I FEARED the WORST, my nightmare only started with a very SAD outcome of AN ERRENOUS BREACH OF TRUST. TOM WAS A BAD MAN/VILLIAN,. ALL calls went UNANSWEREED & HE REFUSED TO HELP?! My children were HEARTBROKEN, that VESPA took them to school every day,. Only to be robbed whilst in Evanston Hospital ICU fighting for my life! No one gave a dam to steal my children's transportation or express any regret to his actions whilst mom was recuperating in the hospital for 2+ years. COVID all over the world & these are the actions of the unconscionable owner(s) & mechanic , NELSON. TOM CIGUR is a CROOK, HE committed a CRIME of THEFT/breach of trust!! EPD contacted him & he recovered his memory to say that, "He sold it for scrap!". He claimed that it was abandoned property & that he had the right to sell it. TOM IS A CROOK & crime has transpired. Nelson his mechanic was an accomplice to the THEFT of the VESPA 2004 ET2. By Illinois LAW THE STATUE OF LIMITATIONS IS 5 YEARS, NOT 2 for abandoned property. I plan to file a civil action & sue TOM and Import Motors for $3.5K. He thought I would never come back & died in COVID. Vespa is worth 3.5K, who would see it for scrap? LOOK @ pic/2018 before going into storage. I read other reviews that say they are good & TRUSTED people, DO NOT TRUST TOM OR NELSON & SAVE THE HEARTACHE OF YOUR HARD EARNED CASH STOLEN BY THESE THIEVES. YOU ARE A THIEF TOM CIGUR, SEE U @ Skokie Courthouse & face the j
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November 2020 by Mason Armano
My car had damage along one of the fenders, an area of the bumper, the fog light, and the windshield fluid reservoir was cracked. I got my car back today and it looks like nothing had ever happened to it. At the same time, they took significant measures to save me money. The price was fair, the job they did was superb, and they gave it back to me early as well! I was told when I dropped it off that I would get it back in 5 days soonest, most likely getting it back the week after. I got it back 4 days after I dropped it off. Tom and his associates are honest and professional. I couldn't recommend this place more.
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November 2020 by David Armano
I’ve had my fiancé take her high mileage Hyundai there for years and each repair was reasonable and Tom was very thorough in his explanations and approach. I’ve recommended Tom to both my sons. It’s rare to find a mechanic you can trust
