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March 2024 by North Star
Decent enough rooms but late night I needed a beverage and out of all six floors not a single Coca-Cola machine was working there are no open convenience stores in the area after 10:00 p.m.Food & drinks: None of the soda vending machines worked!
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March 2024 by Peter Hong
The gentleman who works the overnight shift at the front desk is your friendliest employee and contributed greatly to raising the quality of my stay by an entire standard. He seriously deserves a raise for his service and attitude towards the guests of the hotel.Rooms: Room quality: 4.5/5. Room was very clean and well kept by housekeeping. The TV is a bit old and can’t accept streaming from the phone and there is no personal safe in the room but everything else is great.Safety: Walking around during the day felt very safe. There are students and families walking the streets during the day and it feels like a college campus on nearby streets.Food & drinks: nearby many food options and Target for any items that were forgotten at home. Dispensary next door is also a plus for those who might be so inclined. World market is a great spot for grabbing some gifts for those back home.
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March 2024 by Heather L Burke
Clean rooms, friendly staff, refrigerator didn’t get cold enough, the room is very dimly lit, a ceiling light would help. The best thing is they are dog friendly, the staff made us feel very welcome.
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February 2024 by ML VS
I really liked the attention and good treatment we received, the room was impeccable and that was very appreciated, I would definitely stay there again :)
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February 2024 by Mary M
Y’all. This hotel is perfect. Love the updated interior, menu options at the bar (open until 10pm), and breakfast line was exceptionally clean. Doubletree does not offer complimentary breakfast, but the $8.95 line was filling and just what I needed. OH and the shower pressure was actually more than what I have at home which is a shocker!!! Great Hilton!
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January 2024 by Tanya Kravchuk
In general everything was ok, but some small things with service made it 4, and not 5Rooms: Basic, but cleanNearby activities: Few restorans. Sky HiSafety: Fire systen is definately working! We had an alarm in the morning becaus of someone left bread in toster at breakfast...Walkability: don't knowFood & drinks: Breakfast was good, but not included.Noteworthy details: Pool was nice
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January 2024 by Tiny Jordan
Night Shift Lady Ms. Devin is always so professional she is always there, I feel like she deserves a raise because she works so hard.. It hasn’t been a night that she’s not there doing her job, employers need to appreciate their employees especially when they really work hard..Rooms: Rooms were okFood & drinks: Food was ok
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December 2023 by Louise Fry
The pay system with the food is strange in my opinion (some of the food you have to pay for) and the room service is great and nice quality rooms and last but not least the only negativething I can pointout is the irritating top bed sheets (it's the one on the top) (it's irritating to the skin) but yeah overallit's a good place to stay.Walkability: Obviously there's elevators which provides good accessibility and it's wheel chair accessible!
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December 2023 by Marina Call
A wonderful stay and a special thank you to Marcus. He made sure every detail was taken care of- from cough drops for my daughter to a champagne flute to celebrate. True class and style.Juana- very sweet and helpful- she made us feel at home.Management- please reward your great staff. Can’t wait to visit again.Our daughter goes to Loyola and we would go up to Evanston to stay with you. Thanks again!
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December 2023 by Liz Elliott
Wonderful, lovely hotel in a great location in Evanston. Stayed during Thanksgiving weekend with my husband and stepmother. Clean rooms, attentive friendly staff and quiet space to sleep. Nice to see several dogs at breakfast. Recommend if you’re in Evanston!Rooms: Clean rooms, updated and quiet. Plenty of spaces to plug in tech, well-thought out bathrooms.Nearby activities: Nice location in downtown Evanston
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November 2023 by Judge Scot
Great stay. Housekeeping on the ball and rooms cleaned very well. Special shout out to the late shift front desk lady on Monday night 11/13 great personality, attitude and professional. Rooms and bed very comfy. Good coffee in room. Plentiful Hilton towel supply. Best stay in Evanston.
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November 2023 by M West
Nice location with ample dining nearby. Two different train rails to hop on only a block or two away. One of the cleanest Hiltons I have stayed at by far. Very friendly staff that are knowledgeable to the area. Will definitely stay again if in the area.
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November 2023 by Laura Aho Parsons Swartz
Superior experience top to bottom! Terrific Staff, lovely Room, nice Pool & Hot Tub, great Breakfast. The Shuttle drivers were so great. THANK YOU from the bottom of our hearts.Rooms: Clean, Tidy, Comfortable. Lovely shower and fluffy towels!
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October 2023 by Mika Tang
Really nice hotel. Euleses (sorry for misspell) was so friendly and helpful at check in. I will definitely stay here again. Clean and great location.
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October 2023 by Ronald Meyer
Parking garage is expensive 18/day or 24/day thru the hotel unlimited ins/outs.Also hotel stay was planned for a week, I had an emergency and needed to leave on Thursday instead of Friday, the full hotel was going to charge me $100 cancellation fee (the room would have likely rebooked for more $ too)Also i noticed during my first shower the soap and conditioner pump style bottles were empty. I called the front desk and requested a refill an Monday, they provided housekeeping (was not asked) but still did'nt fill the soap and conditioner bottles. Took three calls to straighten this out.Overall bad experience and seemingly greedy of Hilton to charge they "valued" Diamond members a $100 cancellation fee.The rooms were older and the hotel in general needs an update.
