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February 2024 by John S.
I want to thank Guitar Works for the repeatedly friendly and swift service from the repair shop. I have had 4 repairs done here over the years and it has always been prompt and cordial and usually the work was done much quicker than I expected. Connor was great, relaxed and open to working on all my instruments. Thanks again!
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October 2023 by Jacob Frankiel
Pleasant place and ppl. Decent prices. They know their stuff!
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August 2023 by Max P.
I came in to get a quote for an acoustic guitar repair and the person working at the repair shop was super standoffish and pretty rude, no idea why. Seems others have had similar experiences with this.
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August 2023 by Jonathan Kahanovitch
Reduced offer amount on my pedals substantially over a few weeks.
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July 2023 by Johnny Kelly
Excellent service and staff. Great deals as well as people that know everything about guitar and amp repair
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March 2023 by Steve Knight
An old school, the way it should be kind of music store with a good selection of models at all price points, knowledgeable and courteous staff, and a killer repair department. Larry up front will make you feel at home as he talks you into a cheaper guitar than you came in for because it's actually better for you and Connor in the back sets your mind at ease, approaching every repair with insight and integrity, from Squier to Stradivarius. Unlike so many bigger stores, this is a place to hang, to jaw about gear, to earnestly debate the merits of locking tuners - an Evanston (Algonquin) Roundtable of Fretted Instruments. Music stores like this make the entire music scene (and its musicians, from beginners to grizzled veterans) better.
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March 2023 by George A.
Let me first say, I'm a noobie. However, I've definitely fallen in love with everything about guitars. When I first started my journey a little over a year ago, i picked up some fender to rent for 1$ a day. A couple hundred days past, i went and i was told I had already paid the guitar off. I have since upgraded to a Martin m series, but something about that rental deal will always mark the begging of my journey. I still go almost every week and jam on their awesome vintage acoustics, and designer brands like Collings. I used to play in their little acoustic room for about ten minutes, but as I've learned more things, I find myself playing in there for an hour+. And it is never an issue, ever. Awesome group of guys. Thanks for all the memories and more to come.
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March 2023 by peabodytiger
Great shop! Had my acoustic guitar setup here recently. They said it would take a week to a week-and-a-half and it was done early. Action lowered, nut filed down, new strings, and it plays great. Thx!!
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February 2023 by Brian Russell
Went in looking to trade in a guitar, and although it was found to be in need of some repairs, thanks to Tim and crew, a very pleasant outcome was made possible. Tim made a suggestion for a strat type guitar that would fit my trade value, and I made the purchase then. Brought it home and did a little practice with it and it seems to play very well. Plan on being a regular visitor and customer as well. Nice to find a place who cares about the customer still.
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February 2023 by Kevin Clay-El
Bill and Conner do excellent repairs and modifications on Amps and Guitars. All of the staff there are friendly, courteous and helpful. Nice selection of instruments, amps and accessories that you can try before you buy. Great store, cool people.
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February 2023 by David C
Friendly staff, solid repair shop. Quoted a week and a half for a guitar repair and had it done the next day. Good people to do business with, guitar looked brand new after the repairs. 5/5
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December 2022 by J Shepherd
I can’t believe stores a place like guitar works still exists but what a gem! Although I am in a different state and called to inquire about a guitar, I am still over the moon with the level of customer service i received. Dealing with Larry and the crew was so effortless and genuine, I felt like everything was a throwback to a much better time. Such great people and I feel really lucky for the entire experience. And get this, the guitar I purchased? Was even better than they described.This won’t be the last time I purchase through this business.
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December 2022 by jebbis
Brought in two guitars over the summer. An old Ibanez musician and a newer Eastman semi-hollow body. They thought it would be done in about a week and turns out they were busy and that is fine. Several weeks later i was contacted about the Ibanez and I appreciated the recommendations and ultimately did not have any work done on it. The other guitar was supposed to get a new pick-up selector switch, re-strung and set-up (I had already taken the strings off). I picked the guitars up (paid) and did not think to open the cases to look at them. I got home and they had literally not touched the Eastman. No strings, no new selector switch , nothing. I couldn't believe it. Still can't...
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December 2022 by James Eidson
Took a very fussy fender jaguar in for a set-up and re-fret. The tech was very helpful, and the guitar sounds great!
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November 2022 by Brandon Budd
Great experience, unbelievably fast repair service, great staff. I'm blown away.I'm not from the area, was traveling through town and needed guitar repair for my bridge pickup. In my experience, repairs can sometimes take a while and I was concerned as I'm never in any place for very long. I explained my problem to Connor, he listened to the issue and assured me he could most likely finish repair quickly. When he actually got into the repair, it ended up being a bit more complicated than anticipated, but Connor successfully diagnosed the issue, rewired, changed out my pot, and changed out my jack plate-- everything fixed in under 24 hours. Unbelievable. Above and beyond my expectations.This place is the best.
