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January 2024 by Tamara Graham
The staff at Gerber were so hopeful and professional! I will be returning for all my auto body needs! They took great care of me and my Infiniti ? Thank You!
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September 2023 by Carolyn Fleming
Fabian was fantastic!
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May 2023 by Gena Rogers
Big shout out to Bill at Gerber Collision in Evanston. He is a true professional and really helped me! Thank you Bill!
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December 2022 by Amberino Wei
The owner was very helpful and warm! He pumped the air for my tires and insist to not accept my money. Very helpful and responsible!
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August 2022 by andrew thomas
They went out of their way to do an excellent job, especially Fabian, in replacing the banged up front bumper cover on our Honda Civic.The part was a long time coming, but then they jumped on it and got the car back to us within a day. They also tidied up and rubbed out several other spots, which they didn't have to do, so the car looked really great when my fiancee picked it up.We are very happy with their service!Service: Body & Trim
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June 2022 by Prop Mart Chicago
Too bad I can’t give this business 0 stars! have been several times… NEVER WITHOUT ISSUES!They don’t answer the phone. They send updates that are inaccurate. The last two times I was there I asked that they also have Gerber fix the crack in my windshield and both times I’ve picked it up the crack is still in my windshield. My keys were lost at the shop and then coincidentally my car was stolen two months later from in front of my house without forced entry. Bill, the manager, should be fired. He is rude and unprofessional. I will never go there again and will pass on my experience with everyone.Service: Body & Trim
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May 2022 by J
We went to Gerber for an estimate for a recent accident. Bill and Fabian were incredibly patient and helpful. I really appreciate their efforts.Service: Body & Trim
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April 2022 by NE Arthound
Speeding car on Lake Shore Drive spun out and hit my Honda Fit Sport, smashed left front quadrant, tore off front bumper. I was thinking it was totalled. My ins, State Farm, recommended Gerber. Took 3 wks but they frequently updated me on progress, answered questions, were polite, helpful, patient. Got my car back today and I could not be more pleased! They did a fabulous job! Highly recommend them.
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April 2022 by Andre Akerele
Fantastic work, fantastic service!!! Took my vehicle to Gerber after a hit and run accident. The job they did was top notch, regular text message updates on the status of my vehicle and a timely turnaround time!! Kudos to the GM Bill, estimator Fabian and the rest of the Evanston Gerber team, you guys rock!!!??????????
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January 2022 by Brad Gerstein
Gerber repaired my 2017 VW Touareg after a rear end collision three years ago. After repairs were complete I picked up the car and drove for twenty minutes when the car stalled out on a 4 lane highway. I got them to come tow the car back for further inspection. They held the car for an additional week and then returned the car to me again. A week later I got all kinds of errors and took the car into a VW repair shop to find out their were multiple electrical issues. It has been a journey but after three years and a few thousand dollars for a mechanic to discover that when Gerber fixed my rear bumper improper wiring lead to wear and eventual arching that causes the system to short and cause errors. Given the complexity of today’s Cara I would recommend going with a repair shop that knows your make and model well.
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October 2021 by Sheena Benson
Excellent repair work!
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August 2021 by Jeff Vlaisavljevich
This place is awful. Super rude and unprofessional staff. Place is dirty and unkempt, definitely take your car elsewhere and save yourself the hassle. They’ll cancel your estimate if they don’t want to work on your car ??
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July 2021 by Rob
I had to get a windshield chip fixed and decided to work with Gerber Collision due to its national branding and guarantee if the the repair didn't hold up. However, when the windshield cracked from the repair site 2 months later, I called Gerber to have the windshield replaced. They stated that the repair would cost around $420, including the reimbursement. When I reached out to a competitor, they quoted a replacement of $315. I called Gerber back to see if they would match due to their competitive pricing and make the situation right, they said that the price would not change. If I had to describe the repair, it would be over-priced and poor-quality. I hope this helps others not make the same mistake I did.Service: Auto glass services
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April 2021 by Lemarkipu Sylvers
Did good work on my car after accident.
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January 2021 by Gil Simsic
Accidents are not a planned events in one's life...They happen on their own schedule and mosty wreck a havoc on your car and your life.We recently had an incident and needed a place to fix our 2017 Jeep Cherokee. Someone hit our car dead-on the back-passenger tire, ruining the rim, as well at mechanical parts.We picked Gerber on Green Bay as they are a direct shop for our insurance.I was greeted by Rachel, and also helped by Matt (the manager).It took them only a few working days to get the parts and fix the car!They handled all the communication with our insurance company.They even went above and beyond, by dropping off the car with my son, as we had to go out of town.Overall - very recommended. Friendly and highly professional service.I hope not to need them again, alas, with the nature of accidents, as I postulated - In the next event I will most definitely give them my business
