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October 2023 by Brett Scott
Found a nail in my tire. They squeezed me into their schedule for a quick patch. I was in and out in about 15 minutes. Excellent service and excellent work at a very reasonable price.
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September 2023 by Israel Samuel
Great service
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September 2023 by Mathew Perry Malinao
great and honest mechanics! I recommend them to anyone they will make sure you are satisfied! Their neighboring mechanic tried quoting me 2000 on a front end collision for a 15 yr old honda( Sam’s auto is a joke). I get all my needs met with these pros.
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August 2023 by James Owens II
The guys welded what I needed and did it at a great price. A week before, they hooked me up with a good cheap wheel on my van.
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April 2023 by Joseph Keefe
Helped me when no one else could. Fast, excellent service.
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October 2022 by T.J. Alford
General Auto Repair is the ONLY place I’ll take my cars. I was new to Illinois when my Genesis broke down. I didn’t know where to take it and found this place. They personally towed my car to their shop, inspected my car and were able to pinpoint what the exact issues were. Not only did they tell me the issues and tell me the repair cost, they told me what parts I needed, where they were ordering them from, and took me to the car and educated me on what the issue was. They explained everything up front and gave me all of their recommended options and allowed me to decide. When they completed my car repair, they called me in and showed me the faulty parts they replaced. I won’t take my cars to any other place. They are straight shooters and trustworthy. They have more than earned my trust and I recommend everyone to this shop. They treated my car like it was their own. Best shop, hands down. Second best isn’t even close.Services: Electrical
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July 2022 by Batiste Interior
They went out of their way and even clean my engine!!! That's was very considerate but the work was professional.Service: Brake service & repair
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May 2022 by Beverly H.
This was my second visit to this business. I've written about it once in the past -- and gave it 5-stars and a rave review at that time. Today, I had another flat tire and also needed an oil change. I called and William, the owner, said they could take my car in right away. Once I got there, William took excellent care of my car. I was fortunate that the tire could be repaired with a plug so I didn't. need to buy any new tires. He took care of the oil change, changed the filter, re-balanced the tire he repaired, checked all the tires to make sure the pressure was correct and put the spare tire back in it's storage spot under the car. As with my last visit, all of this work was done with the utmost courtesy, professionalism and care and for a super reasonable price. William is a total gem and I will continue to bring my car here when it needs work. Give this place a try. You will not be disappointed. (Thanks, William!!)
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May 2022 by Beverly Hayes
I had a nail in my right rear tire and was despondent thinking I'd need to buy at least 2 new tires. My partner told me that nowadays, a nail in a tire isn't a big deal and can be fixed so I looked online for a tire place to fix it and found General Auto Repair. They had amazing reviews so I called the next day, after they had closed, figuring I'd leave a message requesting an appointment. Even though they closed at 6 and it was 6:37 pm, amazingly, somebody picked up! Jamon (sp?) offered to wait for me if I wanted to bring my car over right then. Unfortunately, I was downtown in Chicago -- not in Evanston, so I declined -- but I was blown away by the thoughtfulness and incredible customer service of the gentleman who answered the phone. When I arrived at 9 am this morning for said appointment, there was no sign of fellow with whom I spoke via telephone. Instead, William greeted us warmly and he was awesome! He put my car up on the jack, spun the wheel so I could point out the nail in my tire and sure enough, he said he could fix it while I waited (!) saving me another trip back later in the day. Best of all, it was $20. I was beyond thrilled. It took 15 mins or less for him to fix and is now good as new. William also checked all my tires and filled them to the appropriate pressure levels as a courtesy -- I didn't ask him to do this. He was so kind and thorough. This place may not look the nicest but the folks running it are gems! Honest, courteous, efficient. I will gladly go back next time I have an issue with my car. Give it a try... don't be put off by the rough exterior. This is a great local place run by real gentlemen.Service: Tires
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December 2021 by Sami Hermez
They are very good and the price is very reasonable
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December 2021 by Pamela Franco
One of the best shops I have ever found! I’m a student and it was hard to find anyone not trying to outrageously over charge me, they are great! Very honest and helped me out so much! They are accommodating and amazing people. I will never go to any other mechanic but this one. Honestly, 10/10 and 100% recommend.Services: Tires
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June 2021 by Cortez Young
Don't buy a car from here. They're not the best or great quality and if you have issues with it, they'll try to blame you.
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December 2020 by Nathan Delgado
I had a great experience with this service. They were very accommodating with my schedule and quickly repaired my car.
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December 2020 by Violetta Cullen
They Always fix my car right
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September 2020 by Ira Cunningham
Great mechanics who have located and repaired mistakes made by others, extremely honest and kind folks. They go above and beyond and are the best Amazing.