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June 2023 by Emily Nidenberg
This is my 3rd time using Gadgetworks in Evanston. Ermin is always professional, honest about what can and can not be done and always seems to deliver just a little more. Reasonable and upfront on pricing. An unexpected bonus: it is particularly pleasant to have tech people treat their clients so respectfully. High marks indeed.
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March 2023 by E CB
Awesome shop to get your gadgets fixed. The service was fast and reliable. Prices are also fair for iPhone repair.
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March 2023 by Nicole C
Owner/staff was excellent brainstorming options w us after my bf’s phone was stolen at the airport. Fair pricing. Good deals. Honest and easygoing.
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March 2023 by Tobi Agbaje
Can't even begin to quantify the customer service here! Amazing guys willing to help out. Gotten my laptop fixed both times here!
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January 2023 by Louis Lapat
Do not go to the Genius Bar, come to the real Genius, Ermin. He’s the guy that runs a Gadgetworks. This place is affordable, fast and such a better experience than the Genius Bar at the Apple store. He fixed my Mac book pro after I spilled water on it and he’s fixed two of my iPhone. If your Apple product is broken, come here first or call up and ask for Ermin. Odds are, it’ll be faster, more affordable and a better experience than hitting up the Apple store.
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December 2022 by Roger
Phone screened was fixed within the hour, and the gentleman even cleaned my charger port for better connection as a courtesy. Excellent service.
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December 2022 by Kate Harris
During Covid, my computer was not connecting to the internet and was so slow. I was thinking I might have to buy a new computer. But I took it into Gagdgetworks and they did a terrific job getting it up to speed. Might have had to buy a new computer but they saved me hundreds of dollars by refurbishing mine. Great at communicating and they got the job done quickly. I highly recommend this business.
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December 2022 by Roger Dat
Phone screened was fixed within the hour, and the gentleman even cleaned my charger port for better connection as a courtesy. Excellent service.
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August 2022 by Andrew Major
Excellent service. I brought in a laptop that needed a screen replacement. Turns out that it had an extremely unusual screen, but the technician had to go above and beyond in order to find the correct replacement part - between the two of us we tried 4 screens before getting one that was compatible. Tenacious, quality service.
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July 2022 by Matt Boresi
We've had a few cracked screens repaired successfully and quickly. Recently we had an old phone fixed up for our daughter and didn't turn it on for weeks after the screen repair. For whatever reason, when we finally turned it on, it behaved oddly - my wife brought it back to Gadgetworks and they happily replaced the screen and it works well now. We're hard on our phones, so it's nice to have these folks nearby.
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July 2022 by Belmin Kajmak
The best service I faced in both continents, Europe and USA. I've had androids for the most part and I would always run into pricy and long wait time service. This time with this shop, it was the best experience. Not only that my screens got replaced in 2 hours, but I also got to get new battery and front protection. I recommend this to everyone!
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July 2022 by nyehla irsheid
Service was amazing. I came in because my iPhone X kept rebooting due to screen and water damage. I was visiting for only one day and as a doula I need my phone working and on me at all times. I needed a part that the store didn’t carry and the owner went out of his way to drive across town to pick it up from another location. The owner is very knowledgeable, genuine, and efficient.The screen I had replaced does impact my texting abilities and I’m no longer able to FaceTime but he made me aware and that was the price I willing to pay to have my phone working again ASAP. I would recommend this business to anyone living in Evanston or surrounding nerighborhoods.
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July 2022 by JG
Dishonest, will overcharge you. Also, I took electronics there and received 10% or less of market value for trade-in. Would not recommend to anyone. They will disable your electronics and then charge more later to fix it…basically like used car salesmen.
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July 2022 by John Hanrahan
Replaced my cracked screen with an “original grade screen” that was represented to function as well as the original screen. Now my Face ID does not work. When I called there to find out what the issue was, the guy there told me it’s not guaranteed to work because it’s not a genuine apple part. Beware, if you need your screen replaced and you use Face ID on your iPhone, you should probably go to the apple store.
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July 2022 by Ed Stone
If your is ever broken and your on a time restraint. Come and see them. My phone was fixed in under a hour and I was able to make my deliveries that day. Great service
