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March 2024 by ths907
the prescription refill cost for DULERA 100mcg/5 mcg (2 inhalers) is almost $600. Being unable to pay for prescribed medicines is extremely depressing, which contributes to the bad health outcomes that have become such a part of life in the USA.
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January 2023 by Gail M.
This pharmacy is frustrating: they rarely remember to ship out prescriptions after promising to do so. The problem seems to be this one male pharmacist or tech. He's got such a memory issue that I now hang up when I hear his voice and call back until I get someone else in the pharmacy. We usually use the CVS at Foster and Broadway and the pharmacy team there is superb, but we have to rely on the Asbury location for a certain prescription the F/B store is often out of. I dread having to deal with this location.
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November 2022 by Lachisa B.
This store pharmacy is crazy!! Unacceptable wait times for pick up and drop off. As long as you have to wait you would catch COVID because it's cluttered at the pharmacy!! Do not recommend take your prescriptions elsewhere!!!!
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November 2022 by Shamontiel V.
I used to just about live in this location getting photos developed several times a month for three years. I moved and no longer have a real reason to walk over here anymore. But I had a T-Mobile Tuesday promo for free pics, and it was like visiting your "old hometown." Still professional. Still quick. Still easy to get QUALITY pics. I'm super relieved that the automated system stops calling/texting you to death to pick up photos you already retrieved weeks ago. No complaints. The cashier was nice as well.
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June 2022 by Sabri X.
This is my neighborhood CVS, and while I may not be 100% satisfied all the time, I find everything I need most of the time. It's somewhat of a small store, so I understand stock can run out, but the store associates and management are always friendly and accommodating. There are also two recently added self-checkout counters for convenience.I have the CarePass, which grants a 20% discount on all CVS Health brand items. I love it and am glad the associates offered it to me when the program was first rolled out. I also love using the CVS app, where I get a lot of coupons linked to my CVS card. Very convenient.The pharmacy staff are usually very helpful, quick, and friendly. There are some who really excel at their work and exceed expectations.I'm glad they're around and appreciate the business being part of the Western/Asbury & Howard corridor.
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June 2022 by Traveling B.
Worst CVS ever. The people that answer pharmacy phone are so unprofessional. And don't bother going to the drive through window to pick up your scripts unless you want to wait 30+ minutes. Now today I go inside because I see that there are two cars in line so 30 plus wait at least. Inside was as bad.
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April 2022 by Greg D.
I Like that they are on a convenient corner with car driveway entry and exits from (3) three of possible (4) four Drive Thru prescription window. Carts are available.ADA Parking in front. Helpful Staff
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November 2020 by T D.
The salespeople don't know what pipe cleaners are. Definitely a generational thing. I thought everyone encountered a pipe cleaner as a child in an art class project, where you twist the wire into a stick man. Two people sent me to a section to unclog my pipes. I specifically told these people that my grandfather smokes a pipe and wants to clean it. One person even went so far as to follow me out the store and suggest I go to ACE hardware. No I'll just go to Walgreens.
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October 2020 by rodney hunter
Great service, good attitude of staff!
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June 2020 by Arlene Cowen
My scripts are here except my Caremark Cosentryx
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June 2020 by Louis
Slow going. Only 1 register open.
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January 2020 by Gerry T.
This CVS has a nice size parking lot and the folks are always so friendly as you walk in. The store is clean and neat and things are organized very well. They always have an awesome sale on chocolates from the holidays. The shampoo and conditioner are always well stocked. It's always been a pleasure shopping here, on the way into the city. CVS is really the premiere pharmacy focused company. I can see why they gained so much of the market, while their competitors close their stores.
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December 2019 by Malia S.
My friend went to this CVS because I urged him to. He had not filled his high blood pressure prescription and had not had his meds in 5 days. He was not well when he was attempting to fill his prescription. The Pharmacist, a Latina woman, stated to him that it was to late. He told her he had been without his meds for a week. She retorted, "you have been without meds for a week, one more day is not going to kill you!". I called the store and they we still open, so why could she not fill his prescription? I called the following morning and the Manager Nick said my friend could come pick up the meds. No empathy that my friend was treated less than human by one of his Pharmacist. I asked that the 20.00 fee for the medication be waived and Nick the manager just kept repeating himself. "He can pick up his medication now." My friend has been a long time customer and a member of the community in which this CVS is located. I would Not Ever recommend this store to anyone living in this community. They need your business and my friend or your family can shop at any other store that will treat you like a human being.
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May 2019 by Joi P.
I made calendars for the Moms in my life for Mothers day at the Evanston Asbury St. location. I had issues because they did not have them there. A lady Eveytte( sorry for m.s) went out of her way to another location to get them made. I did not get to Thank her in person, but what she did is what customer service is all about. Thank you for saving my Mother's day.
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January 2019 by Tom M.
The Manager and Pharmacist saved us tonight. My son had surgery today and got a painkiller prescription. I filled it here but stupidly did not notice pharmacy closed at 9p. When I arrived at 9:20...I learned that since was an opioid they could not transfer to another store. Sensing the problem-a night of excruciating pain-the pharmacist (who had already worked a 14 hour day) DROVE BACK TO THE STORE 45 MINUTES OUT OF HER WAY to rescue the paper prescription so we could fill at another pharmacy. Totally changed my opinion of CVS and this store. What a wonderful person. I hope both pharmacist and manager are recognized by CVS corporate for going above and beyond.