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September 2024 by Clarissa Moore
I needed to buy Hoka running shoes for my problem feet. The price was so high that I kept putting it off. I came across Commonwealth Running Company online and their prices made them affordable! The availability if choice was great! The ordering process was seamless, & the shipment arrive quickly. Overall, a wonderful experience! I have already been spreading the word.
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September 2024 by Marlo Miller
You guys rock! I love my new shoes
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September 2024 by Jack Davis
Really nice folks and good brands but no wide sizes in stock. Most models in wide sizes require special order.
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September 2024 by Chris
Don't be fooled by the great prices. Ordered a pair of Hokas on Sunday. Never heard anything so I called on the following Friday. The guy said they were busy and a little behind schedule but he was packing my order now. The next day I received an email saying my order has been cancelled because they were out of stock. Joke of a company.
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September 2024 by James Phan
Stay away from this place if you are expecting a fast turnaround on your order. It's great that they give a discount but the order shipping takes too long! They advertise 1-3 Business days after the order is received, I placed my order on August 31st, it's now September 6th. I have a race in 4 days. Total business days is 4 so far and they haven't sent any confirmation. All I see on the order summary page is that they've "received" my order.
I emailed within 2 business days and got no reply. I call the number and got no response. Line just keeps ringing!
Found the same shoes for less elsewhere and within a few HOURS of clicking order, I have a confirmation. And they're a "small business" just like this company!
Totally understand that if you're a small business you'd be slower to respond/support but there are many small businesses out there that easily get back to you and atleast respond with something. No excuses please.
Almost feels like a scam! Maybe the experience is different in person but if you're going for an online order, just don't!
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September 2024 by Cheryl Mattox Berry
Great customer service. A real person actually answered the phone when I called about my online order. I bought a pair of HOKA sneakers that didn't fit. Returned them and promptly received the right size. Love this store.
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September 2024 by Marjaleena Schatan
I had a hard time finding my size in a comfortable and supportive shoe for walking my dog 4-5 miles a day. I found the same Hoka I had worn out at Commonwealth website and on sale?. They came in less than a week to California. I am very happy ?
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September 2024 by Barry Clements
Friendly, knowledgeable staff and great selection of running shoes…..Highly recommend!
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September 2024 by Dalia Cabral
Shoes were exactly what I ordered! Fast delivery!
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September 2024 by Jason McGrenera
Great prices and fast shipping no complaints as of yet ?? thanks again!!!
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September 2024 by Nancy Madson
shoes were delivered earlier than promised and are beautiful. Side note- Evanston is the town that I grew up in so it was a wonderful surprise to get these lovely shoes from my own home town. I will be coming back again.
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September 2024 by Vien Pham
Great shoes at a great price! Obviously since they are a smaller business it will take a bit longer than some of the bigger players. I buy entirely too many shoes so I don’t have urgency when waiting for arrival. It probably took about a week from checkout to shipment, then 3 days in the USPS system. Many companies are faster with turnaround but if I am in no hurry then pricing as well as supporting smaller businesses wins.
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September 2024 by Anthony M (Ant)
The shoes do take a little longer to ship from their warehouse than I expected (4-5 days on average, it seems) but that's my only complaint. Even with that being factored in, this is an outstanding business that's easy to recommend.
First of all the shipping is free, which in my opinion justifies the slight delays since they're a small business selling at competitive prices. But also, the customer service is great, they're quick to respond to phone calls and emails in my experience, and the representatives have all been thorough and helpful.
And like I said, their shoes are priced very competitively, especially when you factor in the 15% discount applied to all orders, their rewards program which grants additional discounts, the fact that they price-match (though price-matched shoes can't be combined with other discounts including the 15% off, which is disappointing but understandable), and so on. I first ordered a pair of Saucony Endorphin Pro 4's for just under $170 total, which is a steal in my eyes. Then I ordered a pair of On CloudSurfers, which they price matched to REI's clearance sale after I sent them an email with the info. Both fantastic prices and easy purchasing experiences as a whole.
So overall I'm extremely happy with Commonwealth, their service is top-notch and their prices are extremely competitive, especially for a small business.
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September 2024 by Eddie Morrow
Placed order over 3 days ago. Never shipped. Have sent 3 emails with no response.
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September 2024 by Harshit Gupta
Solid price and shipped on time
