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January 2023 by Charlotte H.
the minute clinic ladies are the nicest people in the entire world. i was having such a shitty day until i hungout with them. yes a 20 copay but it was worth it for some new friends
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December 2021 by Gladys C.
I am surprised at the reviews of this CVS. They have done a complete remodeling and the interior is cleaner and looks better. The staff is pretty good. Yes there are a few staff that could be more friendly or show a warmer attitude towards the customers but hey I'm there to get whatever I'm there for and out. I have actually made a good talking buddy from one of the cashiers so it's a treat to see her when we are there. Anyway, the store is on a Evanston, Skokie, headed to Wilmette border. It always has customers in and out which surprises me about the bad reviews. The Minute Clinic is there and a pharmacy. Yes the pharmacy can be a little busy and backed up with little staff and the Minute Clinic can be a bit tricky with registering and keeping up with the hours of operation depending on what practitioner is manning it. But despite it all we like this CVS and hope it is not on the chopping block of the CVS stores going to be closed in the upcoming year. There is parking and plenty of waiting areas and things to buy as you wait on your prescriptions or for your spot at the Minute Clinic. The staff is small but they are local regulars and some are friendly faces that patrons recognize.
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September 2021 by Jamie L.
I had a very bad experience today when purchased a cough medicine. The staff who is a young man very rudely yelled "LICENSE PLEASE!" when the terminal prompted for staff assistant. I mean, did he need to be this rude? Clearly this young man's parents never taught him anything about manners. The manager also clearly never gave him proper training. Shame on him for treating a customer this rudely!!!! Will never visit this place again.
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November 2019 by C K.
I have been going to this CVS on central in Evanston for many years. I have always received great service but that changed earlier this year. They seemed to have hired a new manager (older bald gentleman) who does not view customer service the same way the other manager does (tall man with dark hair). Whenever I have a question about a product, this new manager will not go out of his way to check on it but will send someone else to do it. I was at the store Saturday morning Nov9. They had a section near the cashiers featuring gift wrap, some cosmetics and a free bag of makeup with a sign that said it was "free bag - details in circular". I asked the cashier what the details were and she looked at the circular and couldn't find anything about it. She told me to ask the manager. I then approached the manager who was with another cashier (a young man). The manager did not say anything so the cashier (young man) went to check on the display and he also could not find details on the offer. He said it usually requires a 30$ beauty purchase so I asked him which brand I needed to purchase. He said he didn't know and the only way to find out is if I brought 30$ worth of beauty products and they can ring it up to see if that works. He also said there is no guarantee that I need 30$ worth of products. It could be more. Then he went back to his cashier station. The manager also could not help me. This is the type of service I have received lately. If they don't know the answer, they just drop it. One of the cashiers (older woman, dark hair) is also not very helpful and very curt with her customers whenever you ask her a question. I only gave it 2 stars because I have always received great service from the Pharmacy staff, the other manager and other cashiers.
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August 2019 by Alex M.
Went into the store with a couple friends and were looking at candy, immediately was told a minute after walking in to buy something or they were going to call the cops. Horrible manager!
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April 2019 by Tim P.
I simply like CVS because this corporation does not cell cigarettes. It's a big box store that does not make a profit off tobacco - unlike Walgreens. The pharmacists here are great. Very knowledgeable and helpful. I've gotten good service and tips on how to get coupons for expensive drugs. I've never used the minute clinic for anything except a flu shot. It's not the prettiest store in the block, but the people here are hard working and polite. Shop here because it's an Evanston store.
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March 2019 by Tim M.
The pharmacy at this CVS is a bad joke. I've had it with this clown school. I wish upon them doom and unmitigated failure. Both professionally and personally.
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November 2017 by Arlene B.
I just came here for Urgent Care on Central and Crawford and at 3:45 I was told to leave and I would not be seen even though the message said last patient needs to sign in by 4:15. The physician on staff was very unfriendly, unwelcoming unprofessional and lacked compassion. It's very disappointing and I will think long and hard about returning to this Urgent Care.
