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“Amazing service! I called them ahead when I had a flat tire and they gave me my options and explained what could be done. Call them ahead and they will be very happy to help you”
“This shop was recommended to me by Warren’s Shell (also a great place) on Chicago Avenue in Evanston when they couldn’t remedy the problem. I have a 2018 Honda Fit with a nasty defect/design flaw wherein when it rains, water pools in the front passenger’s floor and the driver’s floor. I walked in and was greeted by Bill Sr. I described the problem and was asked to leave my car and I would be called with an estimate and diagnosis. I was promptly called and provided a very reasonable cost. I was also provided with an interim remedy to prevent this from happening again. I picked up my car and met Bill Jr. (cute). I am very pleased with the service I received . As I have to park outside underneath tree branches, this will occur again. However, I can minimize the frequency with the remedy provided. Great, friendly service that is well priced, great value.”
“I haven't had any repairs done on my car yet, but I wanted to share how impressed I was with their professionalism. After being rear-ended, I brought my car in for an estimate. Armen, the owner, was punctual and took the time to explain everything clearly. He also gave me some really helpful advice. His staff got me in and out quickly, and the whole experience left me feeling confident in their work.”
“This is a family business and when you come here, they treat you like family. They have fast service, excellent quality work. I will definitely would come back and recommend others.”
“Had a problem online came to the store in Evanston and the young man took care of it for me. He was really great. Christian, the store manager was real nice and everything”
“Fabian, John, and the entire team at Gerber Collision and Glass are excellent. They got the parts and did the repairs in less time than quoted. They also drove me home after I dropped my car and then delivered my car because I could not pick it before the weekend. High quality repairs and amazing customer service!”
“I was in the store in Evanston on Main Street today. A clerk named Mr Pierre was helping me purchase auto parts. A man named Mr. George started yelling at him in front of me. It was very uncomfortable. I was disgusted at the way he treated and talked to mr Pierre. Mr Pierre remained professional and continued to help me. I am giving four because of the professionalism Mr Pierre had they lose one star because of Mr. George”
Open 24 hours
2527 Oakton St, Evanston
Auto Parts
“I was having a really bad day today from work then not able to sleep before going to work again, and this guy who help me turn on my car again just for me to go home, i guess it wasnt a bady day after all ?”
“I had excellllllent service especially working with Sandy! She worked me through a situation that required a comprehensive auto insurance claim. She chose a loaner car that was like my model. She set me up and called to check on me. Throughout the repair time, she was very available. The repair was done ahead of time, too. She (and others service advisors who helped when she was absent) are great. Best care service I've ever had at a dealership.”
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“Had a great experience at City Volkswagen of Evanston. Gilbert was great as well as the guy in the business office. They were personable, clear and efficient. And they didn’t try to pull any funny business - like I’ve experienced at other dealerships. It was a smooth process and way less stressful than I had anticipated (and experiences at other dealers in the past). I highly recommend going there for your next car.”