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December 2023 by Pam A
First let me say I Love Casey's. When we travel it's our stop of choice for food and gas. That being said I am very disappointed in the Eureka store. When certain people are making pizzas you might as well not go in to grab a slice. I was in the store before 8:30 in the morning and no pizza in the warmer no bicuits and gravy and very few sandwiches. The man making pizza and breakfast sandwiches was leaning over the table. His attitude was horrible. I asked if there would be more pizza and he said no. I get they have orders but not having food in the warmers is ridiculous, especially when you can see that nothing is being made. Does he not get customers are paying his wages ? Does he not get the food in the warmers makes them way more money and keeping customers happy means repeat business.
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November 2023 by Mariana Perricone
Got a wrap and started eating it and pulled a long dark hair out of it. I’m disgusted.
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October 2023 by Jess Mcneece
when you order a pizza you have to tell them to use sauce and cheese . we ordered a 1/2sausage and 1/2 mushroom and all we got was crust sausage and mushrooms nothing else
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September 2023 by Annette Schneider
It was clean and service was excellent
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May 2023 by Dave Stovall
As a professional,i will give 5 stars to this night crew through the week. They are amazing very polite nice young people I call ahead I'm a truck February road. I call ahead for some chicken tenders. They are right on it and take care of it or if I want a big pizza it's already when I get there.But just they're Attitude is amazing amazing they need to be recognized they need to be recognized. They need to be recognized.attitude. It's really really good they need to be recognized.
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February 2023 by Derek Thomas
I love Casey's pizza. I have been to several in the last few days. The Casey's on the east side of Washington Illinois is fantastic.
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February 2023 by Marcia Johnson
VERY RUDE AND HAS NO CUSTOMER SERVICE EXPERIENCE. EMPLOYEES WERE SWEARING, ARGUING , NOT FRIENDLY Didn't EVEN PAY ATTENTION THAT THEY HAD CUSTOMERS WAITING..... I WAITED SO LONG TO COME HERE BECAUSE I HEARD THEY WERE VERY GOOD AND HAD THE BEST PIZZA. WELL IT WASN'T AND IT WAS A VERY HORRIBLE EXPERIENCE. RATED NO STARS IF IT WAS POSSIBLE. ALSO CASHIER ON THE GAS STATION/GENERAL STORE PART HAD A MAJOR ATTITUDE & WAS EXTREMELY RUDE. AND IM FROM MICHIGAN . SO A VERY LONG 6 HOUR DRIVE. FOR THAT NO THANKS NEVER AGAIN
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February 2023 by Jackie C.
Food is usually pretty good. I love the Pizza and subs. Just wish they would have kept the BBQ beef. I liked that on both pizza and subs. Service is usually good. Casey's points are great to help with rising cost of gas!
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January 2023 by Jessica Uphoff
Make sure you tell the cashier you have a rewards number. I have repeatedly had the cashier skip my Casey's rewards at the Eureka Casey's - perhaps to enter their own number? Not the end of the world, but frustrating. Especially when lied to after asking why I can't enter my rewards.
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June 2022 by Anna Springer
Great, friendly Casey's! The workers are always super nice, and they work fast, too! Our pizza is almost always ready early, and when it's not, they've given me a free drink before! Definitely my favorite location.
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March 2022 by CJ Conger
I love Casey’s! None of the stores will blow you away with cleanliness but they have all the stuffs you want and need! I love their donuts and pizza!! Their rewards program is stellar! And they ALWAYS have my brand of sunflower seeds: Giants Dill Pickle flavor!
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February 2022 by VanWaters Labradors
We love Cathy and Virginia. We look forward to seeing them, when we come in. They handle their jobs in a very professional way. Even with being low staffed does not stop their customer service and hospitality.
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September 2021 by Marrilyn “Time saved”
Kitchen employee came in from smoke break went straight to kitchen without washing hands. Management was working register and said nothing about it just let him go. Would not eat anything from this casey's.
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May 2021 by Matt W
Great employees and the store is very clean. I enjoy their Pizza as well.
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January 2021 by Erin Myers
How do I give them zero stars? Terrible customer service etiquette.Dont even talk to you unless its to ask if you have gas or "if that is all" the manager isnt any better as far as attitude. All the employees wear miserable looks on their faces no matter the time of day.Terrible place. Do not recommend. Food is always nasty (i.e. dry or hard) when left in the warmer, only time it is decent is when it is freshly made.
