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October 2024 by Adrian Strong
Great customer service and knowledgeable!!! I couldn’t find the part I needed elsewhere and these guys took the time to talk with me and found the perfect solution! Greatly appreciate the effort! It WORKS!!!
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September 2024 by Marcin Jackowski
Came in with an old bathtub drain to match the size. Was sold wrong size and Elmwood Supply did not accept the return. Counted on supply store expertise to match me with part that I need - Failed. Will never come back again and would advise anyone to do business here. Instead of owning up to selling the wrong size part they rather keep twenty six dollars.
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June 2024 by Bill Sullivan
Excellent customer service. I needed advice as a DIY homeowner, and Smiddy did a great job taking care of me even though I only spent $2.50 for the part. It's hard to find customer service like that anymore. Thank you Elmwood Supply and Smiddy. I will be back to spend more money in the future:)
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November 2023 by Reginald Peoples
The most helpful people.Know their stuff and have always been there for me. I'd be lost without them. I'm going there for over 30 years. Thanks Guys.
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July 2023 by Joan Crush
I just replaced a pedestal sink in my 90-year old bathroom and the guys at Elmwood Supply helped me every step of the way. They talked me through how to do it, sold me the right parts at a fair price and nothing more and were very supportive of me, not a plumber - embarking on this big project. Highly recommend this shop to anyone doing a home plumbing project no matter what your skill and confidence level. They’ll make you feel like a pro!
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June 2023 by Karen S.
I just love Elmwood Supply -- they helped me a lot updating my bathroom. I have an updated shower and toilet now that is in great working order. For a long time I could not find a replacement for my shower handle which was not working, and my old toilet plugged up constantly. You name it, Elmwood Supply has the right parts and models. Wish I had known sooner. And Smiddy is a great help! Thanks, Smiddy!
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March 2023 by Vincent Giannosa
Great sales men! Very nice and knowledgeable. Happy with everything I bought much better quality than big box store..
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December 2022 by Ernestine Kudelis
The faucet in our kitchen had very little water pressure for quite some time. Elmwood Supply had the replacement head for our Grohe and we now have great water pressure! A big thank you to them for working with us and having the correct head in stock.
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November 2022 by Michael Pesantes
Friendly and very helpful. I walked in with questions and they were able to answer them honestly and did not try upselling me. Glad to know there are still places that you can trust. THANKS!
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November 2022 by Marty White
Best plumbing/heating supply house in Cook and the surrounding counties.
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June 2022 by Paul Detterman
Came to Elmwood Supply on the recommendation of a friend. We bought a delta faucet and ended up having to bring it back because of a defect. Mike was amazing in working with me, working with delta, and helping us resolve it successfully. I would recommend them to anyone.
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April 2022 by Deborah Pieritz
I needed two new toilets for our 2-flat. I called Elmwood Supply as per instructions from the plumber. Mike was great. He gave me two in-stock options. We looked at them on their website. He advised me which would be better in our 100 year old building. And then they delivered them the next day and put them on each landing. The easiest , most pleasant experience I've had lately.
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March 2022 by bobcohen808
After 3 trips to other hardware stores I went to Elmwood supply to get replacement parts for laundry sink drain that was not a standard configuration. Mike was great, he got me all the parts, found a way to put to components together to save me money, and then spent the time to show me how to assemble them. Came home and it fit perfectly. Thanks guys!
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March 2022 by William J. Maroney
A big Thank You to Russ and the team at Elmwood Supply. Russ went above and beyond with his help. Big box stores can't even compete. I'm glad that there are still places like this around. Shop local and support the independents. Elmwood Supply is the best. Thanks again!!!!!
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December 2021 by Shuaib Ahmed
Very bad attitude, I went for a simple part replacement. And the tall employee with glasses made every effort to make us feel unwelcome. Would not answer basic questions about the product, gave an attitude, and even when it came time to check out refused to tell us the price. He kept asking US to figure out the total price in our heads.Maybe he was having a bad day or didn’t have coffee, but for half the price and basic respect I took my business elsewhere.
