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August 2024 by Anne
Anytime my Amazon packages are delivered through USPS the carrier marks it as delivered but doesn’t actually deliver them. Packages aside, the carrier also puts my mail in the mailboxes of my neighbors despite having apartment numbers on the mail and my neighbor’s mail in my box. This has been happening for 6 years!
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July 2024 by Liza Capone
I visited this location on 7/29 around 11am. Both employees at the front desk were extremely kind, and very helpful! The best experience I had with visiting a post office. I had a larger item to ship out with prepaid label and they found me a solution in order for the item to fit.
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July 2024 by Skumbriu Lizdas
Somedays no mail delivery, no mail pickup. One day mail lady picked up DHL package from our front desk (even by looking at the label it is clearly not USPS package) - promised to bring it back next day - never did - $200 loss and it is not the first time.
They never even scan packages at the time of the pickup.
A few times they delivered our mail to our neighbor company.
Cannot call them an organization - nothing is organized there. Shame on you Elmhurst Post office.
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June 2024 by Brian Wool
It’s the post office, you expect horrible service- but this post office sets a new level of horrible service.
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May 2024 by Mom Mash
Our postal carrier has been delivering mail to the wrong address
He’s off by one house. Thank God for my great neighbor who will bring my mail over, and we walk our neighbors mail over. So sad
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March 2024 by Phillip Cornacchia
The USPS customer service could not get any worse. Safety concern USPS trucks in Elmhurst frequently parked dangerously close to intersections blocking stop and yield signs violating Illimois law. There does not seem to be a way to report this problem. This is a serious accident waiting to happen.
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March 2024 by VAPE 123
Bad baaad service. The workers are lazy, they don't wanna do their jobs. the manager doesn't care too. I had a problem with one of the pickup ladies she said she can't take the mail because it's a lot. she called the manager and he told her they can drop it off!!
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March 2024 by Katie Mccain
Avoid this post office if possible. They have messed up so many packages it's not a "little mistake" at this point.
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February 2024 by Milano Goldfinch
Bad management ! Mail is always late few days if not weeks or it's found in other neighbors mail boxes . Ridiculous ! We spoke to the supervisor mr.Marshall at lest twice in last few month's nothing was change . Mail courier on our block is more focus on phone conversations instead of doing her job. All the issues were expressed to the management, nothing has changed since then.
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December 2023 by Isaiah Harris
worst usps ever
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December 2023 by Adrian Lipinski
Worst customer service ever. Front counter representative was completely unprofessional and argumentative. I know we don’t all love our jobs but act with respect to customers.
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October 2023 by Sara Noneya
not receiving mail for over a month. was told two different stories on why. called, went in person, mail personnel said i should receive it. still haven’t.
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October 2023 by G. Hayden
They don't answer the phone. They misplace packages. finally got a hold of them after several tries spoke with someone and was promptly disconnected.
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October 2023 by Joseph Weller
Friendly workers who helped me quickly ship all of my packages outAll these one star reviews are from entitled boomers
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August 2023 by The Maverick
The staff here is rude and condescending to the public. Avoid it at all cost
