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“I was buying a used car from a classic car dealer last week. To be sure I wasn't being scammed, I contacted Lakeside bank to verify the routing number as well as the final 6-digits of the account number. I was fortunate to get one of the bank VP's on the line (Roxanne Rain) and she was ultra helpful at helping me verify that MGM Classic Cars was legit, that the bank info was legit and she even checked their Illinois business registration while we spoke to verify they were a legit business. I hung up with Roxanne and immediately wired the money to the business. Roxanne is awesome, thanks so much Roxanne! I now have my 1987 Mustang GT here in NJ... :)”
“Tellers are very friendly, helpful and courteous. Usually no waiting or short waits. I use this branch lobby often. Going inside usually takes less time than waiting in the drive-up lines.”
“Today came into my local branch & just like always they are quick to greet me and super helpful. The bankers explain things when you have questions on your account. I appreciate how they have 2 ATM lanes. It is a nice easy drive up and out when you need to access your account.”
“This branch is usually a quick not busy location that is friendly enough and is always a smooth transition.I would recommend if you need a Chase in the Elmhurst area.”
9AM - 5PM
163 N York St, Elmhurst
Banks
“I would like to extend a heartfelt thank you to Rachel Hoffman for her exceptional customer service. Her dedication to helping me resolve my issue was truly outstanding. She took the time to listen to my concerns and provided me with prompt and effective solutions that exceeded my expectations. Rachel's professionalism, kindness, and willingness to go above and beyond for her customers is truly remarkable. I am grateful for her support and I would highly recommend her to anyone seeking exceptional customer service. Thank you, Rachel, for making my experience a positive one!”
9AM - 5PM
565 S York St, Elmhurst
Banks
“Not a busy location and their staff is very helpful and supportive. Robert was able to help me with a cashier check and even assisted me in finding a solution with a problem I had. Thank you!”
10:00 AM - 4:00 PM
205 N Addison Ave, Elmhurst
Banks
“Excellent work of the bank. In my opinion , Elizabeth Schmidla is the best employee. Always happy to help. Thank you for your help and explaining all the nuances. It helped a lot that she speaks Polish.Everything is at the highest level ? ? ?.”
Open 24 hours
333 IL-83, Elmhurst
Banks
“I want to thank Elizabeth Schmidla, a bank employee, for her excellent work. It is a great privilege that in addition to English , she speaks Polish. She explains everything very clearly, helps you set up everything, and open accounts. Everything is very fast and clear. She has repeatedly helped in all cases. You are a wonderful person, thank you✨??…”
“I want to thank Elizabeth Schmidla, a bank employee, for her excellent work. It is a great privilege that in addition to English , she speaks Polish. She explains everything very clearly, helps you set up everything, and open accounts. Everything is very fast and clear. She has repeatedly helped in all cases. You are a wonderful person, thank you✨??…”
9AM - 5:30PM
990 N York St, Elmhurst
Banks
“This is 1 of the few banks my family has not done business with yet...to my knowledge. On Aug 21st, I went in looking for anyone who could help me figure out my ESOP paperwork. Several other banks - including my "Top 3" investment banker- claimed they didn't know anything about ESOP.Without an acct, or history of any kind, I was directed to Chris Motiz's corner office. He was kind, soft-spoken, seemed to understand the distress I was trying to hide, was patient, & didn't hesitate to help someone with no connection to the bank who walked in on a whim. In those 30min, he treated me with more respect, kindness, empathy than I'd experienced in a long time.He patiently explained the forms to me, which turned out were as easy as 1st imagined. It was the 2nd packet of forms that inserted complete confusion into a simple transaction. That packet was not needed at all.I can't put into words how him taking a few minutes of his day to be kind to a stranger, with no expectations, meant to me in that moment. I thanked him for his kindness & assured him I'd see him again soon.About a week later, I brought my 18yr old son back to open his 1st checking & savings accounts. While going thru that process, I overhead other bankers speaking with their clients, in person & on the phone. Everyone was just as human. Turns out, Chris was not a fluke. This made my decisions that much more certain. I'm looking fwd to doing more business with them in the near future.My family used the banks wisely during the 70's & 80's to increase our family funds. (Impressively so) I learned the secrets of how to grow your money by just being present & paying attention. For as long as I can recall, nearly every wknd I'd been dragged along with my mom & gram to different banks. Back when they were buzzing with ppl, twice or three times the size they are today. When we knew the ppl who managed our money & they knew us. When they would actually do what was in the customer's best interest vs their own. Or worse - just not caring at all.That's how I felt after working with this 5th Third location. That comfortably, safe sense of being able to trust someone to do you right.If I could give this location 100 stars, I would.”
9AM - 5:30PM
105 S York St, Elmhurst
Banks
“Excellent people. Excellent service. I have been banking here for 10plus years through my employer. Jennifer & Romelia will get you anywhere you need to go. Highly recommended.”
Open 24 hours
136 North York Street # A, Elmhurst
Banks
9AM - 5PM
333 IL-83, Elmhurst
Banks
“I have had 2 appointments with Rudy at the Elmhurst, IL location. Rudy has gone above and beyond to help me.He is the true meaning of a caring person with exceptional customer service skills. This is hard to find these days!This was the absolute BEST experience I have ever had at any bank!Thank you, Rudy. You are great, and I appreciate your help so much! Wells Fargo is very lucky to have you as part of their team!”
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“I went to Elmhurst Bank to open up a CD. Selia was so helpful from start to finish. She answered my questions, opened up the CD account, went over all the disclosures and provided excellent customer service. Selia even called me the next day to follow-up to make sure everything was satisfactory. Thank you Selia for all your help!”