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August 2023 by Sara Johns
Very good place
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August 2023 by Tony Ristich
I always use Sherman Williams when I can but in this case, I needed to purchase some equipment for my business and by far this was one of the best experiences I’ve ever had Hayden made things very easy and my equipment was delivered within days.Whether you need equipment or paint, best store around and best customer service.
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October 2021 by Gilberto Garcia
Sherwin-Williams, when it comes to amazing customer service all you need to do is model all of your employees after the myth, the magician, the man named Tony.I came in looking for a paint match that your machine couldn't quite get right. Only by viewing a picture of how off the paint was to the original, Tony was able to use his magical eyes and formulate the correct dosage to perfectly match my paint to my wall.Seriously how he managed to do that by eyeballing a picture off my phone is mind boggling. Not only that but he knows his paints. He knows what brush, roller and even can provide amazing professional tips on dry walling.When speaking to your other employees of his amazing skills and detailed customer service, it's obvious they admire and love working with this person.Tony is the absolute best representative of your company and I hope you keep him and promote him through-out your company to upper management.Tony needs to be in charge of making sure all your other employees know as much knowledge about paint and the products you sell as he does. The magical eyes, in paint matching might be a skill however only he possesses.If any customers need amazing paint matching skills ask for Tony, and if he's not there come back when he is.Thanks again Tony, you've made me a Sherwin-Williams customer for life.Gilbert
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July 2021 by Ryan Boling
Very poor service at this location. After you place and pay for an order online chances are you will not be notified when your order is ready. Then when you go to the store to ask about your order they will have trouble finding it. Then once they find it they will insist you didn't pay and request another payment. Funny since you can't place an online order without paying online. Then once you get home and open your paint you will realize they didn't tint it and just gave you white paint. And when you go back to the store they will insist that's what you ordered! Never mind the order confirmation that shows the color name and code. The processing email that shows the color name and code and the pickup confirmation email that also says the same. But they will tell you it's your fault not theirs. My prior purchase also had issues as well.
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March 2021 by Marco Antonio Resendis
Very slow service
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February 2021 by EZEQUIEL GARCIA
friendly the person who attended me
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January 2021 by Troy Lainson
We’re doing some interior painting during the holidays. Called with quite a few questions and had those answers given and friendly advice and tips offered on things we hadn’t even thought about.We visited, wearing masks, to pick up our paint and supplies and found other related needed supplies that will help with our painting.Thanks! Will be back!
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October 2020 by John G Russell Jr
Good service friendly people
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September 2020 by Sabrina Stoddard
Love the customer service here! Diego and Tony are the best! Will keep coming back.
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September 2020 by Shannon Kevil
Diego and tony were a great help! One of the best Sherwin Williams I’ve been to!
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July 2020 by Manuel Alexandro Torres
Great service
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July 2020 by Rene Corpus
Good service
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May 2020 by Scott Smith
The people here are terrific. I'll never go anywhere else.
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May 2019 by jackie schmidt
came in and asked what type of paint would be best to paint a kitchen area and floor borders along the hallways, diego was really helpful and answered my many questions with ease. Would go here instead of Home Depot to get paint, it's quality paint that lasts
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May 2019 by George Bode
Just had a fantastic experience at the SW store in Elmhurst. Katie was both extremely knowledgeable about her products as well as their main competitor's products, and super friendly. When making decisions on high end paints it is refreshing to have knowledgeable staff that do not simply point you in the direction of their most expensive product line, but actually takes the time to explain differences which allows you to make an educated decision. Katie also provides tips on applying this newer product I was using and she was spot on as the paint laid down beautifully. This will be our new go to store for paint....
