“Great group of individuals that truly care about their patients. I have worked with them for over a year now and have learned that they do they always right thing without question, for the patient and caregivers. Thank you and Happy Holidays!”
“My husband is a veteran who is serviced by you. I am ashamed to admit I don't know the name of the man who services us, and has serviced us. He came out today to exchange my husbands portable oxygen machine for a new one. He has the very best customer service we have seen in a while. He is courteous, respectful, knowledgeable and friendly! He makes by husband feel assured he is being taken care of. I would hope this review of his job is communicated to him and and hope Rotech will reward him for his excellent performance. If all your employees are like him, it is easy to understand why the VA has chosen you to take care of our veterans. Thank you and thank him. Next time he comes we will make sure to get his name.”
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321 W Lake St suite c, Elmhurst“As a Disabled, Senior Citizen, Veteran, Firefighter, First Responder, On Hospice after a shaky start in the transfer from Carle Medical Supply to your company. The latter part of last year ,with the exchanging out of equipment, and a few bumps in the road/procedures. I so far have had no major customer issues to report. My primary delivery driver (Cameron) has been very helpful, knowledgeable, and willing to go the extra step to complete the tasks assigned. He is a credit to your company and if i can suggest a minimal wage raise to reflect his professionalism.”
“I never had a problem with shield health care or the people who work for them. I've always got my moms incontinence supplies on time every month,and costumer service was always super nice and caring when I called. I highly recommend them.”
“The representative was on time very knowledgeable.Pateint,thorough and answered all my questions to my satisfaction. I strongly recommend the company without any hesitation”