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November 2023 by Gonzalo “Chi-Town'z ILLest” Diaz
Love this location, set up an appointment for Saturday and the car was done by the time me and the family was done having breakfast, Amazing!! Nicole here is Amazing, the greatest customer service I've had. She so easy to talk to, you could tell she really loves her job. Thank you Nicole.
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November 2023 by Hugo Murillo
Made an appointment at 3 and 1 hour later my car is still not in the shop. Why offer appointments then? Front receptionist has a weird attitude as well and makes the entire experience awkward. I do not recommend this spot.
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November 2023 by Jeff Karlovich
I spent over $1200 on 4 new tires, an alignment, & balancing. The tires were supposed to be covered by a warranty, but when I went back in less than 2 years later with a flat, they wanted to charge me over $400 to replace 1 tire instead of honoring the warranty & repair / replace the tire under the warranty. I will never go back to this shop. Horrible customer service & they don't care about anything but money even at the expense of loosing a customer. The whole situation was shady, first they called & said the tire couldn't be repaired, would cost nearly $450 to replace. Then, 15 minutes later calls back & said they can replace it for $315. Then, after another 29 minutes, called a 3rd time to say the manager approved replacing the tire for $275. Buyer(s) BE AWARE, TERRIBLE CUSTOMER SERVICE & ABSOLUTELY ZERO HONESTY / INTEGRITY!
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November 2023 by Zaid Flores Osorio
I love this place...I had a flat tire on the side of the road its late almost 7 I called the closest shop knowing they are about close and Jose answers and tells me to bring right in that they will help me out..I ended up buying 2 tires and got on my way. Thank you guys!! Definitely recommend this place!
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October 2023 by Toni W.
Dropped my car off before 10 AM to fix a nail in the tire, oil change and to change the wiper blades and left break light. Guy said it would be ready by "noon, one at the latest". Got there after one. Car was not ready until after 2 and the wiper blades and left break light were not taken care of?
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September 2023 by Kevin Carey
Just tires is phenomena, I went in there with a flat tire to have it replaced, and the gentleman that helped me all he had to do is put a new valve in my tire and it was fixed within five minutes so happy to have found just tire
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August 2023 by Jacquelyn Vance
I had a flat tire this morning. I took it there on my way to work. They had me in and out in the half an hour. I was so impressed with the quality of care and quickness. Thank you so much just tires I highly recommend you.
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July 2023 by Joshua Wieland
Friendly, but young staff, even front desk and manager pretty young. I needed one tire mounted on a rim. 165.37$ for the cheaper version of tire?keep in mind they didn't even have to put it on the car.. Just on the rim. I asked if I'm paying that much can I bring my car back for them to mount.He quickly declined which I thought was odd. I asked him to politely to be as quick as possible stating I had my 4 yr old and two lovely ladies
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July 2023 by Jae Park
I got all four tires swapped and the price was reasonable. Everyone was kind. I recommend this place.
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June 2023 by Tracy K.
Nichole at the front desk was amazing! I went in for a nail in my tire and she noticed I was overdue for my tire rotation and had them do that also. Great service, very accommodating and friendly.
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June 2023 by Dan Ford
I would definitely recommend this Just Tires location for a few reasons. They have a great selection for tires and they back there work to the fullest. Nicole was amazing in helping me with an issue after an oil change were my oil drain plug had stripped and was leaking. Granted, after many oil changes, you can never tell when or how it may have happened, but seeing as the last oil change was done by them, they found a great solution and corrected the problem, no questions asked and...NO CHARGE! In a day and age of a lot of bad customer service in the industry, Nicole and the whole staff definitely hold themselves up to a higher standard. Great job to you all and see you for my next service!!
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June 2023 by Paul Taviani
Disappointed! I setup an appointment online for new tires on my truck two days in advance…picked the tires I wanted on the Just Tires website & got an email reminder from Just Tires the next day (reminding me of my 2pm appointment to install new tires). I dropped my truck off for my installation and the clerk told me it will take about 2 hours to install the tires. One and a half hours later, I got a call from a woman from Just Tires saying, “Your tires aren’t in stock…you booked your appointment online. Can you comeback tomorrow sometime?” I guess it was my fault for not knowing employees don’t look at the Just Tires/Goodyear online appointments? Just Tires definitely lost my business.
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May 2023 by Nick _.
Took a car there last month to swap out a tire. $25. Took a different, but same model car there today and the front desk person said $40. I asked them to check my previous service and they gave me a 'one-time courtesy adjustment' on the price, no explanation given for the difference.Not sure how to feel about this. It'll be time for new tires in a few months.
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May 2023 by Vasjano Kristo
Nicole was the best at helping me out with my complicated alignment. Dave the tech that performed the work did an amazing job. Would recommend it to anyone who is looking for a professional alignment.
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May 2023 by Brian Webb
Dont ever go here. I had an oil change done here a while back. They put the bottom skirt on incorrectly which resulted in it coming off on the highway. I called them to tell them what had happened and they said it wasnt their fault. Why would it be my fault if I just brought it to you for an oil change and the skirt needed to come off in order to change the oil? I was just shopping for tires and wanted to make sure no one goes here.
