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March 2024 by Brett Neumann
great experience working with John. Knowledgeable and efficient. confident walking out mine were done correctly
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March 2024 by Kelli Matias
Sally is amazing and wonderful.
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April 2023 by meyer lapinski
the old white women here are extremely rude, racist even. at the mere mention of a latino working there sent them into a tirade. they were condescending, angry the entire time only because she actually had to work and then kept forgetting to add income and deductions. screwed up my mother's taxes. probably on purpose. never returning. boycott this location.
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March 2023 by michel708
Great place - been going there for years! Joann is awesome as I am sure the others are as well!
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March 2023 by Destiny Curington
Sally was amazing! Although, when I called to give some requested information the receptionist who answered was rude as all hell (would consider an attitude adjust since you’re the first person people speak to/see!)
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March 2023 by Paul Dobberstein
Janice Connick dealt with the complications of our return and saved us money (owed IL to IL Refund). She also showed us that we need to put aside money for SS Self-Employment Tax for next year.
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February 2023 by Omar Gamboa
Worst service ever. They refuse to process my taxes because they claim to have not received a payment from me. My account was charged and the only option I had was to file a claim with my bank unfortunately.
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April 2022 by Patricia Farrer
Jan Connick is a fabulous tax preparer and we tell all of our friends.
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April 2022 by Susan Bacsa
great customer service. Tax preparer very knowledgeable
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March 2022 by Anna Marzullo
Fast, fair pricing, knowledgeable staff!
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February 2022 by Anthony Pulido
Jan is very helpful and knowledgeable. She always goes above and beyond in taking care of her clients.
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February 2022 by Mr. Schellhorn D62
great experience and easy to file my taxes
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January 2022 by Brian B.
After 2nd time trying to schedule an appointment at the 575 N York, Elmhurst YORK CENTER PLAZA location...I secured an appointment today (a work holiday for me)...only to arrive and be told the tax agent had an emergency and could not assist me. When they asked the other person at this site to assist me she replied (for me to hear) she had no training and didn't even know how to use the system. I can forgive emergency situations but the level of incompetence and unprofessionalism this location demonstrated by (a) not notifying me before my afternoon appointment that my agent was unavailable and (b) staffing agents that are not properly trained to perform their job...is astounding. Ultimately, it is clearly for the best I did not get my tax services fulfilled at this location since they are so unprepared and discourteous. Glad I dodged that bullet and leaving this review to spare another customer a similar disappointment with the York Center Plaza H&R Block office.
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April 2021 by Phil Dungey
This is my 3rd year at H&R. John has always been thorough, efficient, helpful and accurate, and will take the time to explain when I ask.
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April 2021 by Angelica Jackson
My tax guy took the time and sought out the best option for me.
