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January 2024 by Paul Scott
There are literally 5 employees standing outside. The signage is not clear nor are the people standing around informative about what to do. Signage says, "Pay At Convenience Store". Had to park, get out of my car, then I thought I'll go through the wash. Employee #6 chased my car down, very rudely, "You drove past me", "you need to stop". I'll be sticking to WashU on North Ave. Another example of an over-designed car wash that is very inconvenient and expensive.. ??
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January 2024 by Missy Monteleone
Wow. I just parked after they dried my car off i attached Are you kidding me? I even had the car detailed last week... It actually looked so much better before i went. Definitely definitely canceling membership. The new facility is really bad..
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January 2024 by Gordana Vujanovich
Henry at the Elmhurst location was so kind!! I didn’t have any change on me and asked him if he had any change, and he said I was his first car and he didn’t. But out of the kindness of his heart, he said to me it’s OK I will take care of you I want to do my job. I’m going to go back and take care of him - super nice young man.
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January 2024 by Richard Sanchez
Jose Herrera did excellent work. He was very detailed and did not rush through the job. Friendly and courteous. Few places understand customer service as Jose demonstrates
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January 2024 by Brenda Avila
Love this car wash! The employees at this location are so nice! Shout out to Omar for always being so polite and great at drying my car!
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December 2023 by Brad
I have been using this wash for over 10 years, I have unlimited for 2 vehicles and I cancelled both of them today. They had construction from June-September ( I was refunded for half of June and the remaining months). The new wash cleans half of the car. From the door handle down, its just dirt. After giving it a few weeks, I went again, I figured the wash wasn't entirety completed yet with the same issue. I know I'm not the only person disappointed in the new wash.I spoke with an employee and they said they can use other rags or go through again. But when they used the rags, they just wiped dirt all over my car. The wash used to clean my car ONCE and without a wipe down. I would have liked to get an additional refund as this is not the car wash I signed up for. They refused to refund me for these recent months because I "used their service" If they were to make this wash as efficient as it was originally I'd have no problem going back. But no one at this location or on the phone seems to care about what happened to the quality.
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December 2023 by Jason Blake
Nico is the best! Great customer service every time I’ve worked with him to get all of my vehicles signed up for the monthly plan.
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October 2023 by Jim McMahon
The newly renovated delta sonic does a horrible job on my van. The old car was much better except they ripped my rear wiper off too many times. The guy drying my car said go around a second time, the car was still dirty. Didn't help much as you can see. Downers Grove location gets much better results.
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October 2023 by Maurice Adams
I’ve been a plus member of delta sonic for about 10yrs and although there car wash is great at this point with so many car wash establishments delta sonic is way overpriced for there memberships and on top of that there locations are far in between I will be canceling my membership
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August 2023 by John Azevedo
Car wash closed for several months for "remodeling". I wondered will they suspend my monthly subscription only for this car wash? ...NO - instead of not charging me for no available car wash (at the only convenient location) - they RAISED my rate without any warning nor authorization! Unethical and shady business practice.
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June 2023 by Carlos Saavedra
Although their car wash is great, cancelling your subscription is a nightmare!There's no automated system and calling their support time will be 50+ minutes wait time plus fighting with their customer service that won't make it easy to cancel and will always try to upsell you more services.It's like calling Comcast to cancel your service.Services: Auto detailing
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June 2023 by Darryl T.
This location is currently closed for remodeling. If you want to purchase gasoline or visit the convenience store but I was told that the car was will not be operational for at least the next two months. My suggestion is to check for other locations near you.
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May 2023 by Lisa Hill
On 5/12/23 my company sent me in for gift cards. I needed 60. Pat M and Fernando A were terrific. They gathered 58 for me, they made it happen in little time. There were two others the there that day too that got cards and holders from the car wash booth...great job!!
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May 2023 by London Bess
Pat M @ the north ave in Elmhurst IL. Is always professional & very helpful every single time I visit that location, which is on average once a week. She is an absolute pleasure.
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May 2023 by Justin Hoogendoorn
Great car wash that is careful with your car (no spinning brushes) and nice people that are drying and helping. Get the monthly deal!
