October 2025
Phone customer service is terrible. One can barely understand the obviously outsourced agents on the line. Expect at least a two hour run around to get any business done with their frequent hang-ups of your call and menu repeats to get a live person and the right dept.
December 2024
Very pathetic customer service of citibank overall especially online when you try to reach out to them via call
November 2020
This branch doesn't exist I couldn't find it where its located on the map
