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April 2024 by Sole Inspector
The employees here are rude. Go across Town to Len's. You won't regret it. I'll never go back the this location unless Len or someone else takes over.
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March 2024 by Tara Senato Grencik
Today I drove my 81 year old father there so he could pick up a few things he needed. He goes to this store often, I waited outside for him and when he got in the car he said "hurry up home, I have to go to the bathroom they wouldn't let me use the facilities." I had already put the car in drive and proceeded to accelerate, when I stopped and said "they what?" He said the woman told him "their facilities weren't available to the public." I called and a woman answered. When I asked if she was the woman who just told my 81 year old dad a paying customer(even if he wasn't still a senior citizen) that he couldn't use the bathroom?? She replied " I did because it's broken"....So there was not one single working toilet in the entire store??? the only thing broken is this place's moral values-and lucky for her nothing else because I already left-I'll never, ever give him a ride to spend money in there again! We were long time customers-never again..and I bartend in the area and will tell everyone else I know to avoid it too! Next time let a human being use the bathroom idiots.
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March 2024 by Jose Champ
The store does not have a bathroom for customers.
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February 2024 by Cary Coleman
Bob was great needed some black pipe cut asap for a nigas lockout he cut it on the spot while I waited great service
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January 2024 by Daniel Williams
Giovanni! Wow is all I can say! When every other hardware store failed me, you helped me get my brand new snowblower r the day before the snow storm of the year. Above and beyond doesn’t describe it. Thank you so so so so much!
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December 2023 by Lynn Flynn
ACE is definitely THE PLACE! Very helpful Sales Associate asked if I needed help - which I did. Being offered assistance is something that rarely happens at the big hardware stores.
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October 2023 by Brian Stout
I like that I don’t have to think. I just show up and do! The staff is also super friendly and the coaches handle large groups very well, making sure all are kept in line with the days goals and on time.
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September 2023 by Dave Williams
Good store for quick pickups if you know what you need
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September 2023 by Marilyn Paul
Had my patio doors re-screened. Easy process, fast service. Extra service to help me by Linese! Very kind and efficient. Thanks!
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August 2023 by Seth Theresa
So few of the old school family hardware stores that have a little bit of everything and everything you probably need including excellent customer service.
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August 2023 by Tony Garza
Nice and knowledgeable staff that knew where everything was....
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June 2023 by Jose Tejas
Found two ladies at store. Lady that helps in the store is ?. Unfortunately the lady at the counter can benefit from customer satisfaction training. If the owner wants to know the ladies I mentioned, they were at the store on June 21 at 10.00 AM.
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June 2023 by Mike Provinzino
Very helpful and friendly staff.
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May 2023 by Tracy Y.
There are 2 ace hardware stores in Elmhurst. The one on 1st street (by downtown - smaller one), and then this one!! This one is on the south side of Elmhurst - much much MUCH bigger!!! The staff is friendlier too then the other one. We also like this one bc it is near Oberweis Ice cream! Lol Not sure if I spelled that right..lol
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April 2023 by Lois Cochran
Very friendly staff and Always has what I need, exceptional service!!!!!!