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December 2023 by Matthew Freeman
My Tesla was significantly damaged and needed careful attention. The collision repair estimator, Christopher Sipek, was incredibly kind and accommodating of this unfortunate circumstance. I’m very thankful for his help in getting things settled in an efficient fashion.
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November 2023 by Jennifer L.
There is zero communication with this shop and the customer. They tell you what they think you want to hear with no regard for the truth. Management is awful. Never again with this location
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November 2023 by Ali Alsuhail
For top-notch work, this is the go-to place. I experienced an accident over the weekend, and Edgar along with his team went above and beyond to fix my Tesla. While their rates may be higher than other shops, the exceptional service quality makes it a worthwhile investment.
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August 2023 by Sepideh Chagharvand
Excellent service! Everything went so smoothly. Very professional! Special thanks to Brent Wheat for his exceptional work. He kept me updated and was very responsive to my questions and requests.
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August 2023 by Angel Cintron
Thanks to Charles for helping out the way he did! Went above and beyond to get me helped and it was much appreciated! Quite literally has been the best service I’ve had at any location period!Services: Tires
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July 2023 by Fred L.
did body work on my car about a year ago. horrible! they let the battery completely drain, had to jp the 12vdc battety and they lost the door. Drivers side foor is now easy to bump open. Do not use this shop !
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July 2023 by Patrick Tulej
They did a fantastic job fixing my car. Car was done in 3 days from dropoff to finish. They even washed the outside and cleaned the interior. Recommend to anyone who has a tesla.Services: Painting
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June 2023 by Brian Sheppard
Incredible team and facility. Very pleased, I decided to use them for my repairs. Cannot recommend them enough for any Tesla body repairs. Thanks for the good work!
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May 2023 by Review Quest
I took my Tesla to a Tesla Collision Center for some repairs, and I have to say that I was thoroughly impressed with the level of service and expertise that was provided.From the moment I walked in, I was greeted by friendly and knowledgeable staff who made me feel comfortable and confident in their ability to repair my vehicle. The facility itself was clean and modern, with state-of-the-art equipment and tools.The repairs were completed in a timely and efficient manner, and the staff kept me updated throughout the process with regular progress reports. The staff even took the time to thoroughly clean and detail my car before returning it to me, which was a nice touch. Overall, I would highly recommend the Tesla Collision Center to anyone in need of repairs for their Tesla vehicle
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April 2023 by Culinary Quest
I took my Tesla to a Tesla Collision Center for some repairs, and I have to say that I was thoroughly impressed with the level of service and expertise that was provided.From the moment I walked in, I was greeted by friendly and knowledgeable staff who made me feel comfortable and confident in their ability to repair my vehicle. The facility itself was clean and modern, with state-of-the-art equipment and tools.The repairs were completed in a timely and efficient manner, and the staff kept me updated throughout the process with regular progress reports. The staff even took the time to thoroughly clean and detail my car before returning it to me, which was a nice touch. Overall, I would highly recommend the Tesla Collision Center to anyone in need of repairs for their Tesla vehicle
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April 2023 by Luis Diaz
I took my Tesla to a Tesla Collision Center for some repairs, and I have to say that I was thoroughly impressed with the level of service and expertise that was provided.From the moment I walked in, I was greeted by friendly and knowledgeable staff who made me feel comfortable and confident in their ability to repair my vehicle. The facility itself was clean and modern, with state-of-the-art equipment and tools.The repairs were completed in a timely and efficient manner, and the staff kept me updated throughout the process with regular progress reports. The staff even took the time to thoroughly clean and detail my car before returning it to me, which was a nice touch. Overall, I would highly recommend the Tesla Collision Center to anyone in need of repairs for their Tesla vehicle
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February 2023 by Steve Olson
The body repair work was excellent and the communication I received while the work was being done was very impressive. I highly recommend this business.
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January 2023 by Sal Guagliardo
The work completed was done well, but not without the need for a minor follow-up. Very happy that they corrected things while I waited. Keep in mind that their goal is to get the car back to Tesla specs, which is good. But for those who make some small aftermarket additions, you may have to go elsewhere to have those addressed after the fact.
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January 2023 by Antonio Sommerio
Charles Knowles for the win. We all know that collision repair is backedup everywhere for months, but Charles and the team at Tesla Collision EG made it happen.Charles walked me through every step of the process, in constant communication and keeping honest and realistic about completion expectations.Ken and his team also kept in touch every step of the way keeping me at ease. Even notifying me of a slight delay when a part they received didn’t function according to their standards.They didn’t cut corners and allow me to take my car for the sake of completion without the job being done right.Kudos to this entire team! Thanks everyone!!Service: Body & Trim
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January 2023 by Tina Clardy
I drove from Kennesaw Georgia to have my vehicle repaired at the Elk Grove service center after not being able to find a reputable repair shop in my area. My experience was Superior!!! Charles hats off to you!! Charles kept me informed through the app/ telephone until the day of pickup. I’m so grateful that I chose this Tesla service center. Great team, professional, knowledgeable and dedicated. Thank you!!!Services: Body & Trim
