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December 2023 by Eric Nelson
I ordered doors over 2 months ago I’ve been calling to check on when the doors would be delivered and no one in there has a clue as to if and when the doors would be delivered! The girl who helped me hasn’t called me not one time to say anything about when they would be delivered. The Manager there was rude and short with me over the phone! These people have no ideal about customer service! I would never come to this place ever again!
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July 2023 by Tony DeBlasio
Diana and Angie were very easy to work with and super prompt with follow up as we were installing cabinets if we needed some extra trim pieces or reported a damaged piece. Cabinets are very high quality and look great. Quartz countertops are stunning and installers were professional. Would buy from RC again.
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June 2023 by Pramod Patel
I am long time customer of Rock Counter, Elk Grove Village location. This place used to be better in customer service and price. I recently bought kitchen cabinet and firs of all price was shady as moment I said this price is not realistic they decrease by few $$ and then sells guy did not even pay attention to design and delivered wrong cabinet. I have been keep calling and emailing them and no accountability nor they cares. All and all stay away from this place. price is higher than Menards and worst customer service.
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June 2023 by AwsomConsumer P.
I am long time customer of Rock Counter, Elk Grove Village location. This place used to be better in customer service and price. I recently bought kitchen cabinet and firs of all price was shady as moment I said this price is not realistic they decrease by few $$ and then sells guy did not even pay attention to design and delivered wrong cabinet. I have been keep calling and emailing them and no accountability nor they cares. All and all stay away from this place. price is higher than Menards and worst customer service.
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January 2023 by Ljubodrag Ilic
Almost three months has passed since I visit this place to get the quote and design for the cabinets... they never did it.
