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October 2024 by Aika Seit
What a horrible experience! First time in my life a had a such horrific experience with a front desk receptionists, one named Karla or (Carly)don’t now the other ones name. My husband was minding his own business, pulling weights, and making a bit loud breathing. Not loud grunting, no slamming weights, no intimidating cloth. Just pulling heavy-weight breathing. These receptionists pull a very loud alarm, like sirens TWICE for that. I didn’t say anything at the first one, but when they did the second time I approach to them nice and quietly asked why they doing it, because my husband wasn't grunting loudly. The receptionist Karla gave me the and my husband a whole attitude, was rude and said we should not make ANY noises while working out. There was no threat, no intimidation whatsoever towards them. And then when we were leaving they called the POLICE on us. We had to talk to the police, explain how RIDICULOUS the situation was, and clear things out. We experience complete framing, humiliation, and toxic manipulative actions towards us. This is not our main gym location, in the other locations members breathe loudly all the time and we never had a problem with it, only this particular front desk employee was practically slandering us and trying to ruin our reputation for “grunting” loudly and with false accusations.
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October 2024 by First Sound Media
Men’s bathroom kind of gross
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October 2024 by Uriel Nunez
Affordable price, easy and close to access, variety of equipment, clean location, friendly staff!
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October 2024 by Denis R
This gym and location used to be a 5-star experience. However, the new manager is ridiculous. She is constantly on her phone and often harasses members. Recently, she made a big deal about me carrying a small religious duffle bag, which I would hang on the equipment hooks, even though many others carry backpacks. I would avoid this gym at all costs.
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October 2024 by Alex
Pretty chill place to work out. Never too crowded nor too empty. The locker rooms and shared areas are kept pretty clean. The workers always welcome their guests and are helpful. Only thing I wish the location would change is rearrange the stretching area because it's too cramped after 2 people occupying the area.
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October 2024 by Luis Antonio Galvan Gamiño
Very good ?
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October 2024 by Christina P
The staff was friendly and gave me a tour of everything available that I can utilize. He also provided me details on how to invite my friend on their free guest pass. Great gym!
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October 2024 by Javier Vargas
Be careful because they are opening the lockers, they stole my money, they broke my lock and took what I had in my wallet.
It is not a safe place to leave your things.
Those who train in this gym, if you see something suspicious, report it.
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August 2024 by Dinesh Anipakam
my experience was really great.
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August 2024 by Peter Chen
Friendly staff and great machines for my wo4kout too. Top notch!
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August 2024 by Галина Иванова
I am very disappointed with the behavior of the new employee at Planet Fitness. I am a regular customer with a VIP card and often bring new clients to this club. Today, I brought my friend on a guest pass to show him all the benefits of my card and the amenities he could enjoy if he decided to join, such as massage and hydromassage.
However, a rude girl named Sarah at the reception refused to give my friend coins for the massage chair and was very impolite to him. My friend was extremely disappointed that such staff works here. Although he was considering purchasing a VIP membership to access all club amenities, he was not allowed to try them and was kicked out of the room with the massage chairs. She said that only I could be there, which was very rude.
Please take appropriate measures regarding this issue.
I must note that all other employees at this location are always polite and friendly, smiling and clearly enjoying their work. For example, Dobromira is an excellent worker. But Sara is a poor employee.
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August 2024 by Alexander Green
I was on a tour as a guest and Sarah (desk front lady) was so rude and she said I can't use massage room as a guest, might be I can't I don't know I was first time and looking for become a client but why so rude and toxic, absolutely horrible experience communication with SARAH
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July 2024 by Faisal H.
Standard PF. I wish they would upgrade their showers to better water pressure. Service most of the time pretty good, all depends on who is running the ship at the front desk from A+ awesome to associate who are just not sure if they wanna be there.
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June 2024 by Ariel Hernandez
Great place one of the best planet fitness in ilinois
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June 2024 by Pinak Dalwadi
Great place and staff. But I ride my bike to there and no bike area. Hope they would add it soon.