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May 2024 by Cheron I
Couldn’t concentrate on what I was looking for. Felt like I was being followed by employees
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March 2024 by Brian Johnstone
Great customer assistance
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December 2023 by Mark B.
I bought a laptop from this store at 602 pm on Wednesday. I discovered it was not powerful enough to meet my needs. When I brought it back the store at 3:00 the next day the manager refused the return because I did not have the box it came in. Thing is....THEY KEPT THE BOX WHEN I BOUGHT IT YESTERDAY!! This review is going to be posted on all social media.
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November 2023 by Dennis Fuentes
I went for toner cartridges but they didn’t have enough of them for my printer. But, the price for what I was looking for was good.
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November 2023 by Violet
Super friendly and helpful employees. Called ahead of time to see if a certain printer was in stock because of the trade-in discount they were running for older printers that could be applied towards a new one, which made the new printer I bought a great deal compared to other stores. Would definitely come back here again!
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November 2023 by Dana Earl
Associates are always friendly and helpful. The store is kept clean!
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October 2023 by John Gable
Greeted at the door and shown the selection of memory cards. Quick checkout.....All super service....
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September 2023 by Ed Pizza
The best thing this location can do is close permanently!I drove 10 miles to get there on Thursday and it was 6:57pm, the security gate was down already and I explained I only needed Ink cartridges but they refused to let me in. So I ordered them on Amazon, saved $10, no shipping and they were delivered the next morning.So I drove there again today, yes, I’m a glutton for punishment! Brought back five ink cartridges because they said I would get $10 back good towards the purchase. Bought about $10 worth of paper goods and was told the $10 and was told it’s an online credit. At least that’s what I understood because I could barely understand what the cashier was saying.Today sealed the deal and I will be ordering office material online from this day forward!
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September 2023 by Basia P.
This is about employee Matt.Extremely helpful, knowledgeable, great attitude. This kind of employees are near extinction those days.
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August 2023 by Rikchic
Poor customer service . We wanted to buy an office chair. The sales representative told us that there weren’t anymore in stock and that they wouldn’t be getting more. We asked for a discount on the floor model. He left to talk to a manager and we waited 20 minutes. We asked someone else to check what was going on. A surely manager came out and told us that it was not true that they weren’t getting more. Not even a hello.We left and are taking our business elsewhere.This was my second and last poor customer service experience at this Office Depot.
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August 2023 by Bayo
If I could give zero I could, company doesn’t honor prices from online and blames it on google drove an hour to the store for them just to tell me it was regular priced, won’t be shopping here again. If your online price says different, most companies would honor that price.
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August 2023 by william botti
Did my shopping on line . Picked this store to receive my Lenovo desktop and a 27 inch monitor.Matt the associated help me with my order as I made some mistakes.Extremely friendly and professional.Semper fiBill
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August 2023 by Alex Gerena
This Office Depot took care of us. We spent 150 bucks on supplies for the kids and we had the wrong coupons and the cashier took care of us and got us down under 120. Will go back there anytime.
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August 2023 by Hillary Fulara
The Elk Grove Village location is well stocked, clean and has the most helpful staff!
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August 2023 by Carol Cichorski
Uploading a document to print and pick up is so easy
