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August 2023 by L'jaiye
Its the most "unprofessional", poorly put together program!! The Front Door part of it is a joke! The supervisor (Sherri), and most of the CST(Mark) staff is extremely prejudice!! If you are NOT, white she(Sherri) will show just how prejudice she is! She(Sherri) is not present and not helpful within the least. She just passes down orders! Non of her(Sherri) staff cares for her! They deal with it! She replaced and excellent guy! That moved to a better job! She(Sherri) got my case manager fired! Because he told the boss Courtney ..That she was allowing her clients to smoke weed! And the program is suppose to be a sober one! But she knew he was! BUT he was white and she looked out for him! Gave him 3 chance to come back! but others no chances! It mite be a year or 2 before they actually get you shelter! They can care less rather you...are homeless or not!! I was told to find my own apt! and just let them know! and they would pay the fee! The manager Courtney! Good luck trying to find her! Everything that GLITTERS is NOT GOLD. The program sounds good! BUT IS REALLY IS NOT!!!
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July 2023 by Michele L
Front Desk Staff, My Therapist and Psychiatrist are ALL Amazing!
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July 2023 by alisson mejia
I love this therapy place so much. MyTherapist was the best, very much had a lot of trust in her I always looked forward to therapy. The reception people are so nice I always got candy from them, and one day I did get to pick out some skincare they were giving away for the holidays. I sometimes didn’t go which was the reason I got dropped since of course there were other people waiting to be attended. Kenneth Young Center was definitely a 10/10 service they’re super kind. I am hoping to get back with Kenneth Young Center since my parents do think I need therapy again but I would go back in a heartbeat I’m forever grateful for the staff. And my therapist she’s the sweetest and gave me beautiful advice.
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June 2023 by Arielle Nelson
I was looking forward to starting therapy. Took a while to get a therapist but the bad part was, when I finally get a therapist, two weeks in a row, my therapist doesn't show for both appointments. I really wish I could had a better experience.
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May 2023 by Tammi Ellison
They moved me into an apt that is not handicap acessible and I am wheelchair bound they suck I have had no working shower since I was left here in January I have had massive skin infections because of not being able to get clean. My next step is contacting Joe vitello from la valle law group in Schaumburg I have left a message for Linda Springer if she does not call me back by close of business day tomorrow then the next vall will be from my attorney I had fox lake police e here and they advised me to go ahead and sue kyc so I will be doing that
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May 2023 by Sharilee Shaver
This company is the BEST I have EVER worked for! The compassion and caring from co workers and admin is exceptional! We always have the clients best interest at heart!
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April 2023 by Allison L
Immoral and racist leadership. The Front Door Program has a supervisor directing the entire staff not to place any clients at apartments where she lives in, although they accept the voucher being given to the clients to find housing. After she was reported, she harassed and berated the worker. The Federal Employment Laws prevent this along with along with pre/post and administrative work times, and Human Resources refused to do anything about this. They considered management that picked and chose who they were going to serve instead of admitting those in need was a better way to go. So if you are a minority and are in need of services, go elsewhere than Kenneth Young Center. Especially if you are homeless! Sad, but true. There are too many examples to list.
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April 2023 by Allison Lindrum
Immoral and racist leadership. The Front Door Program has a supervisor directing the entire staff not to place any clients at apartments where she lives in, although they accept the voucher being given to the clients to find housing. After she was reported, she harassed and berated the worker. The Federal Employment Laws prevent this along with along with pre/post and administrative work times, and Human Resources refused to do anything about this. They considered management that picked and chose who they were going to serve instead of admitting those in need was a better way to go. So if you are a minority and are in need of services, go elsewhere than Kenneth Young Center. Especially if you are homeless! Sad, but true. There are too many examples to list.
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April 2023 by Melina Figler
My husband tried calling them to see if they would be able to help his mom and he was told every time he would get a call back and they never called him back. And then they ended up never calling back
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April 2023 by Jose V.
These guys will literally remove all bad reviews. Stop hiding your true colors Kenneth young center!
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April 2023 by Allison L.
Trust me when I say this, the management is a cult of racist, secular, uncaring narcissists that are in the wrong field. They berate the clients behind their back, cut their services, and refuse to respond to their cries for help. A case manager is supposed to be the client's advocate and the one who helps them as the client gets their lives organized and stable. But not according to Sherri C. or Courtney A., their idea is to put a client that was just released from a rehab center to check into a hotel and sit there by themselves until someone finds them an apartment. No one can help them with taking them to the library and getting them a free card or signing them up for additional free services to keep the client busy. And if you try to plea your case for the client, it's insubordination. Oh! But the supervisor can demand that you not place the client in her apartment complex that she lives in because she doesn't want to have clients living by her when it's extremely difficult to find housing for these clients. And when you report that this supervisor his breaking the rules, she tells your coworkers that she's going to get you fired. So, that's the place Kenneth Young Center is. Only in for themselves and their profit.
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February 2023 by Allison Maxfield
I’ve been waiting for months still to hear back from somebody from CST to know when I’m starting my services with them no one has contacted me about that yet it’s very frustrating having to wait for services when you need them and no one cares about you and wants to help you and get you better with your mental health I am mad about this because someone should call me and let me know when I’m starting services but they do not care at all and will not reach out to me! I would like a supervisor to please contact me and talk to me about this situation because I do need cst services from you guys if you can call me my phone number is in your systems I would really appreciate and gladly speak to a higher level supervisor on the phone about my concerns!
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February 2023 by Denise B.
I have been associated with the various counselors at Kenneth Young for 20 years. They are knowledgeable, professional and very helpful to teens, adults and families.Remember this is not a quick fix, it takes time and work to improve on overall mental health. It is a process for them to internalize what they have learned and become functional human beings.Remember they are the experts and that's why you bring them there. Parents without any education in drug addiction, or mental health who involve themselves is foolhardy as they are not trained. Would a surgeon allow you to critique or assist them through brain Surgery?Patients need to have control, and power over their future destiny. This builds their confidence and self esteem.Kenneth Young is a place where it is confidential and safe. No need to micro manage them. They do a tremendous job with they way they serve theyserve the entire community,Eternally grateful and appreciate the entire organization for all they do.Thank you for your commitment to excellence!
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December 2022 by Naty Escogido
You have to be careful with what you said to your trispest because they will call the police don’t ever go here they kick you out they are the worst don’t go it a bad place DONT DON’T GO HERE THEY KICK YOU FROM HERE
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December 2022 by Angela Cupeles
I have been with my therapist for three years and she has greatly helped me. Her concern for me is genuine. That is really appreciated.
