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November 2023 by Jeremy Stegmiller
I’m not sure what’s going on with Dunkin Corporate but I’m sure they are well aware their cups leak coffee almost every time. Unfortunately I can’t do business with Dunkin until they resolve this issue I’ll have to get coffee somewhere else.
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November 2023 by Carol Baumeister
This DD has the freshest food, best drinks and friendliest servers. Palatine is a close second. Lake Zurich is ok.
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October 2023 by Thomas Miller
Always incredibly fast service and drive through. The drinks are good, and they have good hours.
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September 2023 by Susan Dennis
Nice place to cool off and get a drink and ice-cream. This is a Baskin Robin's place also...
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August 2023 by Meghana Garipally
Best coffee compared to any other Dunkin's i have tried and great service
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July 2023 by James Johnson
The window sills need some TLC. Staff was friendly and helpful.
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June 2023 by Vanessa Ferrin
Very kind staff working today at around 5:30 a m. without ulterior motive also. Very clean, delicious food and coffee made just right at this Biesterfield Rd., Elk Grove Village location. The staff working this morning do not paint poor people in a negative light that come into the store I have noticed. Very nice guys! Very clean restroom as well.Vegetarian options: I know they have avocado toast, possibly they have more.
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June 2023 by iwonabana
This Dunkin Donuts cafe is a very friendly place. Coffee and donuts are made fresh. Place is clean and so are coffee brewers. No bad aftertaste. Servise is excellent and very friendly.
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June 2023 by Dustin Sneath
What’s the point of telling the drive thru speaker you have a mobile order if you’re going to have to explain it a second time at the window after they demand payment for someone else’s order? I don’t know why this particular Dunkin can’t figure out how to sequence a mobile order into their drive thru… have never had an issue at any other location or with their competitors. In fact, when this location first opened it wasn’t an issue. It’s only this last year or so. Is it a minor thing? Yeah, the first time. But I’m here almost every morning… you’d think they could figure it out. Between the confusion and the language barrier, they mess up orders more often than any other location I’ve been to.
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April 2023 by Zack A
Always incredibly fast service and drive through. The drinks are good, and they have good hours. I've tried many of the menu items here and they are mostly all delicious and are well priced. They also sell cakes and ice cream. Highly recommend coming here.
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April 2023 by Vito M.
Solid breakfast food, the place is nice you do have to watch out in that narrow drive through though. Also they don't have donuts a lot of the time we come here shockingly enough.
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January 2023 by Joe G.
Ordered an ice coffee with carmel and oatmilk, I received a watered down coffee with no carmel and regular milk. Waste of money
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December 2022 by Oscar Dorado
Worst Dunkin ive been too...twice told me they have no Mangonada (or chamoy). More than three times took my order wrong. Hard time
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November 2022 by Kay Mar
Shout out to Rahul...amazing service and he is always smiling and cheerful even during rush hours.I've been a customer of this location for several years. I'll admit I have encountered rude customer service before, but once I've spoken with the district manager and DD HQ...a great turn around. Thankful for their quick, accurate, and respectful service.Join their new member program (free enrollment) Dunkin' Rewards (formerly DD Perks); for exclusive member deals.
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October 2022 by Erika
I’ve been coming to this Dunkin for months since I work in the hospital down the road and the staff is always friendly and smiling and my food is always delicious. It does get very busy, but that’s because they’re good at what they do!