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April 2024 by Pancy Pang
very professional team!!
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April 2024 by Jenn Duke
We had some fragile kitchen equipment delivered that we were not able to bring into the building and unload ourselves. We needed immediate help, and Custom Packing, Crating and Logistics customer service was excellent - they responded very promptly and a team was on site in no time. The crew was able to effectively and carefully get the equipment in and unpacked safely. Would highly recommend their services and will definitely use again in the future!
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March 2024 by Taylor Eileen Designs
I’ve used Custom Crating & Logistics twice now for my interior design business. I could not have created beautiful spaces without them! They are always on time with all pieces carefully wrapped up as to avoid damage. They bring enough people to complete my installs and are careful when bringing furniture into the space. Highly recommend!
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March 2024 by Bridget Garner
We have worked with Custom Crating for a while now and never had any issues with deliveries! They are very timely with their responses and scheduling, and always provide high-quality services. We use Custom Crating for our large equipment deliveries, and everything is always handled and delivered with care.
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March 2024 by Michael Ledakhovich
Custom Crating provided exceptional service from start to finish. Their professionalism, attention to detail, and commitment to customer satisfaction were outstanding. They understood our needs, delivered quality craftsmanship, and communicated effectively throughout. I highly recommend Custom Crating for professional crating services.
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March 2024 by Jena Frett
Our interior design firm had an excellent experience working with Custom Crating! Lillian was wonderful in keeping us updated on our deliveries and inspection reports. Great communication with quick responses. Very easy to schedule moves and very cooperative in scheduling for the dates/times we requested. Very smooth process and will definitely be working with them again in the future!
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February 2024 by Steevo
Phenomenal company! I searched for potential companies situated in Chicago to pickup, pack and secure sensitive fragile computer equipment from a datacenter to then have forwarded to another state. Perfect from start to finish, great communication and trust. They know what they're doing with professionalism!
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November 2023 by Vitalii Panchenko
Excellent service!Very responsive.Took a very fragile piece of equipment and delivered it across the country with no damage.
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November 2023 by Janet Belsky
CRATERS WERE TERRIFIC! PROMPT, COMPETENT, A JOY TO WORK WITH!!!
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October 2023 by Muhammad Arshad
"I can't say enough positive things about Custom Packing, Crating, and Logistics! From start to finish, their service exceeded my expectations. The team was incredibly professional, and their attention to detail was outstanding. They handled the packing and crating of my valuable items with the utmost care, ensuring everything arrived at its destination in perfect condition. What sets them apart is their dedication to customer satisfaction; they went above and beyond to accommodate my specific needs and timeline. If you're looking for a reliable and top-notch packing, crating, and logistics service, look no further. I highly recommend Custom Packing, Crating, and Logistics for all your shipping needs!"
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October 2023 by Mohid Faraz
Awesome service. They packed my stuff super carefully, and the team was friendly and went above and beyond. Highly recommend for worry-free shipping.
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September 2023 by Karen Meyer
We had a fire in our condominium building and we called Custom Crating and Logistics to take the fine art that our restoration company would not take, plus a very large piece of fine art and a very heavy and large mirror. Juan from Custom Crating came by to assess our needs and plan for removal & crating. While he was here, the restoration company chose additional art that they would not take and let us know that they found out they could not take our piano. I became a bit more anxious than I had been at that point and Juan quelled my anxiety and said that he would take anything that we needed him to take, including the piano! I wanted to hug him! They delivered everything when we moved back 6 months later. They coordinated delivery with our contractor so the items could be hung. They uncrated everything downstairs so they optimized their use of the freight elevator and cleaned up everything afterwards. The 5 men they sent helped hang our larger items and we were thrilled to see that they had packed up the hanging brackets with the art & mirror so there was no chaos. Custom Crating & Logistics not only handled out items with professionalism and extreme care, they were so friendly and easy to do business with. Juan and Bilal gave us so much reassurance in a very stressful situation. I highly recommend them.
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September 2023 by Tim Iacofano
There is no one better than custom crating. I shipped a hood to a classic car from Chicago to Southern California. They picked up the hood in Chicago and expertly built a crate that I would describe as bomb proof. Their communication with me throughout the project was thorough and quick. It cost a little bit more than one would expect but it was worth it. Their customer service is A+ as far as my experience is concerned.
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September 2023 by Colleen Marnell
We hired Bilal and his team to move a very substantial treehouse from one property to another at the recommendation of our moving company. They did a great job partially disassembling the treehouse and then reassembling and fortifying it at the new location. These guys are professionals-- highly recommend!
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August 2023 by Nidhal Marzugi
I am located in Massachusetts, and when I needed a crating job for some industrial equipments in Illinois ,I could not be more happier with the level of service and professionalism that I received from Custom Packing, Crating and Logistics. The process from quoting(very competitive BTW), to crating and loading into the container was very smooth, and the level of responsiveness and due diligence of the staff (especially Bilal and Daisy)exceeded my expectation. After this experience, they are my go-to company for any creating and logistics jobs in the Midwest. Thank you all for a Job well done!
