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March 2023 by Novapaa L.
I would like to say Ankit "Keet" Patel helped me with two different concerns with my checking account (February 2023). It was definitely worth driving to a branch to handle the issues in person. Very good service and completed efficiently and quickly.
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March 2022 by Ike I.
One of my favorite Chase locations to go to because the employees and managers are so great and very professional making the customers feel so welcoming in there facility, the wait time is average on most days but it doesn't bother me at all.
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April 2018 by Rachit M.
I never thought I would have to write a yelp review for a bank, however due to the incompetence of the banker Vicky Homatas and the subsequent branch manager Sean Fitzgerald, I had to file a formal complaint with Chase corporate. It's sad that two bad apples can give a generally good company like Chase such a bad name. Vicky needs an infinite amount of training in customer service and how to do her job in general but even that would probably not be enough. Further if there was ever a handbook on how to handle a terrible employee like her, Sean should also read that, since he has no idea what he doing either. I would stay far far away from this branch unless you want to be treated like dirt by this dynamic duo of employees that they have!
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October 2011 by Catherine P.
I don't have much to say about this Chase as I have never set foot in their branch, but I can tell you that their drive up service is very fast and the tellers get you in and out and back on the road. It's a great location, but good luck making a left back onto Higgins (east bound) at 5 o'clock. It's my on the way home bank.