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August 2024 by Oleg Khrabatyn
We were waiting for 15 mins to speak to private banker and he still and he still didnt take us. Poor service.
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July 2024 by Bob Schak
Had a wonderful meeting today with Vicky Homatas. She was very professional and took care of all my issues.
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July 2024 by Alex Franco
really bad customer service , they should hire the right people, front desk horrible customer service.
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July 2024 by cielito lindo
Bad customer service, lady by the name ILA needs to be replace if they wnat to have better reviews, take your business somewhere else, these place has such bad customer service.
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May 2024 by Priya
Agree with a lot of the other comments here -- incredibly rude staff. At one point the employee, Illa said "we are a for profit company, when trying to make a point." Very awful attitude.
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May 2024 by Summer 1
Customer service is so rude. Specifically Brenna - this girl was rolling her eyes, playing with her phone, and speaking at me not to me. Never coming back here again. Not a chance.
Want to point out, 99% of the folks I've dealt with were really professional and sweet at Chase. It's a CS/location issue, not a bank issue as some of the reviews I've read, FYI.
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March 2024 by Anthony rugo
Very rude employees very snoty and unprofessional that's exactly why chase is going to no longer be in service
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February 2024 by Ruikang Hu
Angel Ramirez Ruiz is the best banker that I have ever met! My case was quite special, but he solved all my bank account problems seriously and responsibly. I called him many times and he always answered patiently. Thank you so much!
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November 2023 by Niko
Terrible customer service.
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October 2023 by Бауыржан ии Бейсенбаев
Bad costumer service:(
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July 2023 by Zaid J.
they are very slow. The stuff is very slow I just. Wasting time talking. with each other. leaving the customer waiting in waiting. no good
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March 2023 by Syed Ahmed
Change your google name to ATM ONLY. I drove 15 mins and they don’t deal in cash. They don’t take cash deposits or do anything else a bank does. It’s just bank with 2 ATMs and few employees who does nothing.
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February 2023 by Adam Sharani
No tellers. If I wanted to deal with machines I would've gone to an ATM. A brick and mortar should cater to the simplest customer needs. Surely Chase et al can afford to keep/create jobs instead of taking them away from people.
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December 2022 by Chloe Cheyenne Altez (LhadyChloe)
Shout out to Ben Bahr who helped me open a business checking and credit card with Chase. He is so friendly, accommodating, and kind with opening the business account. Very knowledgeable about the requirements needed. Highly recommended if you ever visit this branch.
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September 2022 by Kathy Kwilosz
Came into this bank earlier today to ask a question about an order I placed for checks that I made on 6/25 at another branch. Was greeted immediately and Benjamin was more than helpful!!!! he was super professional and kind. :) gave me his business card in case I needed to update or have any questions. Not sure why this bank has a lot of bad reviews. Benjamin is just great! If I ever have a different issue and need assistance, I’ll stop by here again for this location is close to my work. Thanks to Ben!
