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January 2024 by Tri Sdf
Impossible to get through to themIn Response to Owners response,I've called that number which is never answered.If you would answer your phones as quickly as you answered this review, that would be helpful
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May 2023 by Bob Grippo
Been going to castle for any type of body repair or damage dealing with Pat has always been easy and the work in the body shop is always top notch. Just picked up my ford edge st for some minor paint repair on rear bumper and looks great !Service: Exhaust
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October 2021 by Arun Hari
Great staff. Very professional and polite.
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April 2021 by Joanne K.
I wish there was a 6 star review because Castle Collision Center would deserve it! Even though I hadn't been there in a couple of years, the manager, Pat, recognized me immediately and handled my claim like we were old friends. The car was ready much earlier than expected but the real surprise was that the car was noticably cleaner than when I dropped it off! Pat was also very considerate about my trouble climbing stairs and graciously met me outside. I wouldn't take my car anywhere else!
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January 2021 by Kris S.
Used them twice. Both times cars came back perfect and we're done in a timely manner. Thanks to Pat and his team at Castle Collision. Recommended to anyone who needs a body shop. Will be back in the future if I'm in need of a body shop(hopefully not too soon).
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November 2020 by Debbie H.
I definitely would not recommend this business to do ANY type of auto body work. I had a auto accident in January 2020. Allstate recommended a different shop with completion of 18 days . I opted for local and Castle Collision. The accident was on the other driver so their insurance was suppose to pay for damage and rental car . After the 30 days of waiting were up it was extended numerous times and ended up being 63 days . I then had to pay the 33 days out of pocket . Pat the owner and manager kept saying delay after delay in getting parts. Once the parts were received it was another delay. He stated we would adjust deductible upon picking up the vehicle . Conveniently when I picked it up he wasn't in . I went back to him once Allstate informed me the other insurance company wasn't paying so they were going to court . He told me it was Chevy's issue. Covid was not yet an issue so that didn't factor in. I emailed him , stopped in with copies of the bills . His service manager supposedly called Chevy to no avail even though we have bought 7-8 vehicles with Chevy over the past 15 years both personal and work vehicles.He stopped returning calls and didn't respond to emails. He has lost my business and I truly warn you their priority is not their customers . Apparently loyalty meant nothing to him or his company . I will not give them business again and would give them zero stars if this was an option .
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October 2020 by Peter Schroeder
The staff is friendly and their work is excellent, plus I got a free loaner car while they were fixing my car. My family and I have used Casten several times over the years and our cars have always come back looking like new.
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October 2020 by Tim Bogosian
Great craftsmanship at Castle Collision. Pat is easy to work with and they are very honest. Great place for body work.
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October 2020 by RAFAL B
I fixed my car after collision with Castle Collision Center in 2014 and car is driving without any issue until today, thanks guys great job :-) Rafal
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October 2019 by John Atkins
Pat is great with communication and making sure you dont feel left in the dark. Sadly for me I have had to use them twice but it's easier knowing they do a great job.
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October 2018 by Zina Ibrahim
I took my car to Castle Collision Center, Pat gave me unbeatable price ! On top of that they gave me a free loaned car while my car was getting fixed ! They are excellent , professionals , do excellent work! In a very timely manner. Pat gave us his honest opinion without trying to make us pay extra like other places . When my car was done we really were impressed with the quality of work !I can't say enough on how they do great work . I highly recommend them and will definitely take my car to them in the future if I need to .
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October 2018 by Anthony Muzquiz
Looking for a great place to repair your vehicle! Look no further, Castle collision is the place to go. Pat and Amber are awesome and make the process as seamless as can be. Quality is top notch and on top of that they have Enterprise Rent A Car ready to go for you upon your appointment time. Overall great experience. Definitely recommend.
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October 2018 by Madeline Little-Ghose
My insurance sent me here to get my car repaired. The staff here are so friendly and helpful. They kept in constant communication while my car was in the shop. And they did a wonderful job with the repairs! Very grateful for all of their work.
