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March 2023 by Joe Meezy
Excellent business, friendly hard working staff. The best of the best equipment for all you stone needs with very clean cuts and great finish work. The best part is you can not beat there prices for a complete install.
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March 2023 by Melissa Grant
Can't give zero stars, unfortunately. Worst experience I've had with a vendor. Totally unreliable, not communicative at all. We redid our bathroom and having the tiny piece of granite cut for the vanity was ten times more stesssful than the entire rest of the project.
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March 2022 by Truc H
They are the best! Complete professionals and meticulous work. Their craftsmanship is very high end and I have used them on many projects with never any problems. I highly recommend Tom and his crew! Very reasonable pricing also.
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March 2022 by Howard Topel
They did an excellent job with counter. On schedule/ on time. Made sure to protect my wood floors, cleaned up after job done. Excellent quality of work.
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March 2022 by Sylvia B-ka
Easy to work with. Did exactly what I wanted. Very timely and professional. No hesitation to recommend this company. All workers were well protected during this COVID time and took every precaution necessary.Work was outstanding and we will definitely work with them again.Thank you Tom!
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March 2022 by wendy wilk
Tom from Absolute Stone is amazing to work with! He always pays attention to detail and is a pleasure to do business with. I have referred countless people to him over the past 15 years. Everyone I have referred loved working with him!
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March 2022 by wojtek farbisz
Absolute Stone of Illinois have a big selection of stone countertops. The service was excellent. They offer me a great price for a granite countertop installation. If I ever want to have another countertop installation, I will call them again. Thank you again.
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March 2022 by Melissa G.
I don't even know where to begin writing this review, because it was such a bad experience and an incredibly drawn-out process. I needed a bathroom countertop cut to fit a sink that my mom (who passed away in 2018) had purchased years ago in Mexico. It was a unique piece and I couldn't use anything standard. We visited the shop and were able to look at the various slabs out back. Fine. We got adequate help and were left alone to look, which I appreciated. I made a second trip to confirm the choice and I thought we were good to go. We were not in a rush to get the job done, so there was no urgency. However, we started the process in late July and the countertop wasn't installed until the week before Thanksgiving. Our contractor asked Tom several times if the job was too small for them and if they just didn't have time to do it. No, we were assured, they would do it, no problem. In October, I reached out to see if anyone could tell me what was happening with the job. The person who had helped us, Pawel, just never responded. His partner, Tom, told me he couldn't help me because he didn't know anything about the job or the sink and that Pawel was on vacation. When I asked him if he meant he didn't know where the sink was, he didn't respond. I cannot explain the panic that I experienced - how would I tell my dad that I had effectively lost my mom's sink? I had to have our contractor call the company and get things sorted, which was ridiculous - his part of the job was done. Pawel finally got involved again, but that became a chain of unanswered text messages and unmet deadlines. If I would asked when the install would happen, I'd be told "Wednesday/Thursday" and nothing more. WTF does that mean? This week? Next week? Next month? Then he couldn't remember which slab we had chosen. Then the MORNING of the install, he called and said they couldn't cut the granite the way we had wanted. Keep in mind that at this point, they'd had the sink for almost FOUR months. He had apparently done nothing to prep for the job? Oh, but don't worry, he called back 20 minutes later to say he had figured it out. Needless to say, we were not filled with confidence. The install time came and you'll never guess what happened? They cancelled. The reason isn't relevant because we didn't believe it - they had not followed through on anything prior to that point, so we had no reason to trust that they were telling the truth. Finally, they came and some guy from the company installed the sink. Does the sink look nice? Yep, it sure does. Is the granite lovely? Yep, it is. Would I ever suggest anyone to use this company? Nope, I sure wouldn't, unless I genuinely disliked that person. In keeping with their practices, I didn't get an invoice until February. I was hoping, MAYBE, that considering all the nonsense we went through, we might have a discount extended to us or something. Nope, it was for the full quoted price. And I paid it, and that's fine - the job was completed. But here's the review and they earned every word.
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August 2015 by Colleen L.
Absolute Stone is everything you could want in any company - professional, responsive, superior workmanship, trustworthy, and reliable. Tom and Paul guided us through every step of our new kitchen countertop and full-height backsplash installation. They provided insight and advice on marble slab selection, lamination, design, and edge detail. We were invited to their showroom to view templates, layout, and custom design prior to the fabrication. Tom and Paul provided excellent customer service to ensure we would be satisfied with the outcome. This was a big project and we couldn't be more thrilled with the results! We have received many compliments on the quality of their work from our contractor and others. We will definitely call Absolute Stone for all our future needs!
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August 2015 by Laura S.
I only write reviews when the service is really bad or when the customer service is amazingly great. My entire experience with this company was great. I have a small apartment with a "barbie doll" sized kitchen. Still, I wanted to add granite to an island I had installed. It is not a large piece, and so I expected to get so-so service, and I expected to have to wait behind "big" contractor jobs. Wow, was I surprised when Tom drove to downtown Chicago to measure the new granite piece I wanted installed. He told me he wanted to make sure the piece matched the rest of the kitchen but I think he probably did not trust my ability to measure the new piece. ;) Throughout the process, he called, texted, gave helpful advice when I asked, and he was proactive throughout the process. He did not make a fortune on the job he did for me, but he gained a customer who tells everyone how great his service is. And yes, the product is just as good as the customer service.
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August 2015 by Wendy W.
Tom at Absolute Stone is the best! Always helpful, friendly and professional. They show up when they say and you will always get a return phone call. The quality of their work is amazing and prices are outstanding too!
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August 2015 by Tim M.
Very professional company. They were competitive on price and the quality of their work was amazing. I will definitely call Tom (owner) the next time I need marble and granite.
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October 2014 by Kathy L.
On time, professional and do great work! So glad I found these guys. From the day I picked out my granite to installation - only about 7 days total !
