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November 2023 by Leeann Smith
This dealership has a large variety of vehicles for every budget. Very impressed with our salesman ZEE! He was patient understanding Excellent customer service thanks ZEE !
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November 2023 by Adriel M.
I honestly couldn't be happier with my car. Ramzy was very helpful and did his best to get me a good price. They were very informative and stress free. The selection of cars here is great and honestly everyone is so friendly and willing to give you all the details you need. I would definitely recommend this dealer to anyone.
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October 2023 by JAVIER U
I recently purchased a used car from them, and I couldn't be happier with the entire experience. From the moment I walked onto the lot, it was clear that this dealership values customer satisfaction.
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October 2023 by Xaiden Richardson
I’m too hurt I gave yourchoiceauto ALL of my savings for a hunk of junkNearly 10k for a car that is trashSoon as I left the dealership and got on the expressway the car started to malfunctionI called and they told me to come back on MondayMonday they started added up hundreds and hundreds of dollars for repairs (like300 for brakes)I have 3 children and I am a single mom who needed a reliable car instead, I found this place I insist whoever is reading this do not stop with this company. They will not take care of you. They will try to get you out the door and that’s all they will not help you further. Now I’m stuck with a useless car three kids, single mom with no money left and they only want to charge me more money to help I regret I wish I could sue them. I wish it was a way to get my money back or anything but I’m left with nothing. Nothing but a junk car.
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October 2023 by jordan j
I was torn on how to leave a review on this location /vs/ what i purchased. Id say at the most would be a 3 star ....Start with the location, they have a wide selection of vehicles, the salesman ahmaan was very friendly and let me test drive vehicles with easy by myself. I already knew what my apr would be for the vehicle i was purchasing being pre-approval from multiple banks that financed for this location and they added almost a additional 2% apr% to make up for their profit loss, they said they dropped my apr% .5 becauseof the amount i was putting down ?. The process was fairly easy overall though. Cars on location all seem to be purchased from auctions and not even fully inspected and/or reconditioned. I left the car with them for a few additional days until i could receive the car, did they clean it , ( they originally did the basic wipe down of the interior when they first got the car in which they must have used tire shine because it is dangerously unsafe to drive as everything slides) No! ... no they didnt clean it, they also installed the front license plate in the wrong location (i requested it to not be installed because of unknown sensors and wiring behind it) and of course now have errors with front wiring. I asked for the stickers that they put on the car to be removed and they didn't remove them all the way still massive amounts of residue and scratched the glass. Based on that im assuming half effort is put into inspections, detailing and purchasing from auctions. ?As for the vehicle i purchased, i know its used but it was missing lower motor mount , intake tube , horrible tirewear, missing spare tire. Thats just that bad stuff not including everything else that needed to be replaced.Buyer beware
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September 2023 by joshrocks 115
They are one of the biggest scammers on cars. I bought a 2008 ford focus se 65,000 miles. The car lasted a year and a half. I ended up putting more money into fixing the car. Then anything. I was told from the mechanic that the car is very rusted down and I would end up putting more money then what I needed. The price for the car was terrible. Listen they tell you to put in a good word of who sold you the car. So if you put the persons name in the review. They get an extra bonus. So one your helping them get more money and two if you look at the cars they have. They are exactly the same car I bought from them. It probably has rust. They are going to have you pay more then what the price says too. So do not trust them because at the end of the day they are trying to make money. I would honestly go somehwhere like elgin hyundai or elgin kia where they are more reliable. But I learned from them never trust scammers. They won’t help you after you buy the car. They day nothing we can do after 14 days because they know the car will be good after 14 days. But after a few months they k ow the car will be bad. If you think about it. They rather get you killed with a rusted and beat down car. Then care about taking care of the car. Then them knowing the problems.
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September 2023 by Well Made
Amaan Khan - The best person to work with when buying your next car. This hero made my purchase a breeze, very transparent and respectful. Definitely buying another car from here. 100% would recommend.
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August 2023 by jonathan beushausen
I drove out to see a service van which I made an appointment with the dealership to see- talked to them twice. The truck was buried & wouldn't start when I got there. No ac whatsoever, window roller was broke, gear shifter was broke. Took it for s test drive and the transmission was completely smoked. Brought back and left. Sat there 10 minutes and no one came out so I left, never heard anything from them
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August 2023 by charles nichols
I got a 2003;impala for $1200 I put a few parts in and lasted 7 years . 2 other family members got from them and good deals ☺️
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July 2023 by Samantha Lacey
Chris was great to work with! Let us take the vehicle for a test drive by ourselves and walked through the entire purchasing process with us in an way that was very easy to understand as well as in a quick manner. The whole experience was very pleasant and I would not hesitate to purchase another vehicle from any of the Your Choice Auto Sales dealerships.
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June 2023 by Jared Dunn
Amahn was a great help working with my budget for my 16 year old daughters first car. They took care of us and ensured that our expectations were satisfied. They followed through with some fixes we needed for the car and stayed in contact with us along the way.Really happy we found her car here… it was well worth the 40 minute drive from our house!
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June 2023 by Angela Aviles
Sold husband a Lemon of a Transit van. Refuses to fix the van. Claims well of you had a warrenty. They didn't offer a warrenty. $6000 Lemon. Run and avoid this company.The paperwork says zero warranty offered, and the van was not even serviced before he was given the car. Had to get vam serviced for the tune of $400 less then 4 days after sale.. cat sales, insurance and financer all say not their problem. Not their fault. The one person screwed over is my husband who has no van to do his job. How is a maintenance guy supposed to do maintenance without a working vehicle?
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April 2023 by Katrina Kloss
Great service, very friendly and extremely helpful ! I recommend this dealership to anyone looking for a reliable used car.
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March 2023 by shavonne norlin
We looked at their selection of box trucks and asked to test drive a couple. They needed to jump several of the box trucks and sprinter van. One box truck roof was caved in! When we test drive the box truck, the brakes and alignment was bad. Buyers be aware when buying commercial trucks here. Obviously, they try to sell box trucks as is! We complain and try to make a deal and they said they can’t. I honestly don’t know how a business can sell junk to the public!
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March 2023 by Camila Nou
I requested more information about a vehicle that I was HIGHLY INTERESTED in, a total of 8 times over the span of 3 weeks waiting for responses. A man named Armon reached out and said he send me a walk around full depth video of the vehicle I had requested about. That was never received, I called to check on the status and my calls were never answered. I was going to be coming from out of town to get the vehicle as I could see it being an issue and sold to someone who had come in and wanted it on the spot. However, due to lack of communication or little there of they would have found out I had $2,000 cash ready and a prequalified loan. Just wanted to hare my experience in case there are similar cases and you feel like you’re being ignored!- To the comment, as it will not allow me to comment back I had submitted multiple requests for someone to contact me. 8 times or more, it was 2012 Audi A4 2.0 Prestige to be exact . Armon was his name not Armando(sorry for spell check), this must be an employee as my caller ID did in fact say Your Choice Auto, also i’ve never even heard of Elgin until this dealership. If it was not then I will still fall back on poor/lack of communication. I have screenshots and emails from an online representative saying I would be contacted dated from January 24th to February 15th, presumably around the time it was sold.
