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March 2024 by Maria Alma
Front desk is incompetent and rude.
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March 2024 by M H
I took my toddler to their dentist office they have there, a while back & had an unpleasant experience with the dentist who made disrespectful comments while she was examining my child so I figured I would just stop using them for dental services only. However today (2-26-24) I went in for my toddler's WIC appointment & one of the receptionists had a disrespectful attitude from the beginning. Didn't bother saying "I'll be right with you" or acknowledged us whatsoever despite us waiting patiently in front of her window. After a few minutes she asked in a rude tone if I had an appointment & when I confirmed that I did she proceeded saying that it wasn't until another date even though I had just called that morning to confirm. When she did find our appointment time, she continued speaking to me with a disrespectful tone. I wasn't told I needed to bring documents for every single visit so they had to reschedule us, which wasn't the issue. The issue was the arrogant way she came off when explaining this to me especially when saying "it's not our responsibility to remind you what to bring, it's your responsibility." There are other more professional ways of explaining this without being rude. This is definitely not a way to speak to someone & a very unprofessional way of doing their job. Not worth coming to this office when I'm going to be mistreated this way & when evidently some of the staff lack respect/politeness towards others.
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July 2023 by Elgin Area Chamber
It was an honor to help an amazing organization in our community celebrate 50 years. Thank you Well Child for all you do for our community.
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September 2021 by Saul Flores
I had a call back the same days we ran into issues in this office to straighten the information I received. Thank you for taking such a great ownership of your job and service to the community.
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September 2020 by SANCHEZY
Always so helpful, friendly staff, offers helpful classes as well. As a first time mother it has definitely made my life easier when it comes to my child because now I'm educated on how to react and do when something happens to her and to look for signs in my daughters behavior to figure out what's wrong. I love this place !!
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September 2018 by Mr. Me
Best dentist facilities ever. The staff here is incredibly kind and gentle with the children. The dentists are amazing and we love visiting once every 6 months.
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September 2018 by Jodi the gachatuber (Gacha hero)
The people here are very friendly. The service is great!!
