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August 2023 by JustSavie
Great service, truly trustworthy, and quick service. Troy is always a pleasure to work with.
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July 2023 by David Bellamy
Pleased with the work and service. However the credit card service charge from visa was passed on to me in the bill. DID NOT LIKE THAT. That is the merchant's cost of doing business.
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February 2023 by Julee Fassnacht
Went to Tuffy for an oil change today. I've been going there for years for all of our automotive needs. Troy, the owner, is such a great guy to have in your corner. Whatever you need, call Troy. He's the best.
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February 2023 by Jeananne Masi
I appreciate when service people listen to me. Very conscientious and fast and they did a very detailed inspection of my car.
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January 2023 by Madjid Soofi
This was my second visit to Tuffy Auto. The manager Troy was very helpful and provided very good service at a timely manner. I have recommended Tuffy to three of my friends.
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January 2023 by Lee Harris
I had the rear rotors, pads, and a brake fluid change done on my 2013 Highlander.I will be using Tuffy's to keep my Toyota going for 300,000 miles.
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October 2022 by Conner Brenda
They were so communicative and you can tell they care about their customers and their work. Can’t recommend enough!
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September 2022 by geneva morrow
BUYER BEWARE!!!I went to Tuffy’s because I heard a constant loud noise under my car. The diagnosis was my exhaust system, catalytic converter, muffler and flange must be replaced. The quote was so outrageous I decline the service. I went to another shop that showed me my flange was rusted out and was the “ONLY” thing that needed to be replaced. Needless to say, for a fraction of the cost I was originally quoted my car is running like new.Service: Auto exhaust system repair
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July 2022 by David Soeder
after getting new tires at discount tires ,i needed a front end alignment as well which they dont do.so i went to car x,in carpentersville,they told me i needed 2900$ in repairs in order to do it.not saying anything about my experience there,i went to tuffy,s in south elgin.Chris did the alignment,cost me 105.00.so i showed Chris the reciept from Car X.all he could say was WOW really,.my point ,if you want to do businesswith a companywho cares if you come back,a company with integerity.see chris at tuffy,sService: Auto engine diagnostic
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July 2022 by Domingo Mojica
Troy and his team of Auto Geeks are outstanding. Been a customer for 20+ years.
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April 2022 by Ted Schnell
I've been going to Tuffy's since they opened 22 years ago. Quality, honesty, and integrity have been the hallmarks of Troy and his crew.
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February 2022 by J L.
I have taken my 2013 Chevy Sonic to Tuffy several times for oil changes, tire rotation, and maintenance inspections. I never have trouble getting an appointment when I want it, and my car is always ready sooner than expected. I even took my car to a Chevy dealer recently for recall work. The dealer was great and did a complimentary maintenance inspection while doing the recall work and gave me a quote for repairs. The things they noted were minor thankfully and matched what Tuffy had already told me. However, one of the items Tuffy told me was so minor and they suggested not spending the money to repair it (since I plan to get a new car ) and they would just keep an eye on it over time. I appreciated their honesty in saving me money that they could have easily tried to get for the repair. Highly recommend Tuffy! Great staff!
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January 2022 by Cindy R.
Troy and Tom are the best and I wouldn't ever go anywhere else. They are straightforward, trustworthy and honest. They always tell me what I "should do" with my repairs and then they tell me what I "need to do". Not everyone has money falling from the sky and I appreciate that I'm always given the economical option that fits into my budget regardless if it's a small or large repair.
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January 2022 by d goedken
Overpriced. Shopped the exhaust work. Quoted just under $1k, found another mechanic and was <$650 for OEM parts on top of the non-oem at tuffy's, all-in.
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December 2021 by Michael Mizanin
They got me in quick. Charged a fair price to check a problem I had. Friendly staff :-) :-)
