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November 2024 by Carol Ginger
Rose A. was outstanding. She went above and beyond. Rose has a very pleasant, positive and detailed approach.
She did an excellent job of helping me learn about and use my new CPAP machine!
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November 2024 by Danuta Jagoda
The guy that came to pick up the equipment was very, very, very nice very helpful and he’s a raise ☺️.
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November 2024 by Joseph
Mrs. Rose was wonderful and explain all aspects of the Sleep Apnea Machine.
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November 2024 by Mark Mante
I’m completely satisfied with their service. Rose was very helpful and she showed me hands on into details how my new cpap machine works. Overall I’m happy and satisfied as a new user of their cpap machine. Thank you.
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November 2024 by Ermelinda Pauig
Rita is great! Explained everything very well.
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November 2024 by Kevin Eickmeier
Dude showed me everything about the features of the wheelchairs, and was extremely courteous. He probably deserves a raise.
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November 2024 by Gary Smith
great support
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November 2024 by Arlene Bravo
Jonathan was on time and very nice and had to order a leg replacement for my wheelchair. When Kavian came to put the leg on, he took time to show me how to adjust the legs if I needed to. I'm thankful for the great service.
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November 2024 by marilyn bennett
Ronnie was Very polite and helpful
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November 2024 by Rosa Herrera
The very competent and respectful technician
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November 2024 by Vincent Salvatore
Communication is terrible. You call with an issue and you get an overseas call center reading responses from a script on a screen. Ask them for a local number to talk to someone and they give you the number you called and it starts the entire process over of talking to someone who isn't capable of answering questions or solving problems.
* The SAGA continues. Adapt health billing is absolutely terrible. I get paper bills multiple times a month all with different amounts. The online balance is different than any of the paper bills received and then when you call and talk to the billing department they have a different amount. I don't know if it is the fault of total home health but more on the Adapt health side. I can't wait to own this machine outright and be done with Adapt. If you are considering doing business with them make sure to document all calls and have them send you paper copies of everything.
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November 2024 by Sherry Courtney
Rose was so helpful, and delightful to meet. She took time with me, and explained everything thoroughly. I was apprehensive about having to use a c-pap machine, and I left looking forward to trying it out.
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November 2024 by Sandy DiRaddo
Wow! A person who truly cared about the difference he is able to make in our lives. Patient beyond words and understanding. I would give him 10 stars out of 5. He Out performed my expectations. An Over achiever.
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November 2024 by ruby munoz
Great service great explanation Utilize the great personality great customer service
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November 2024 by Tom Peterson
Roberto was very helpful in explaining my new cpap machine and
I appreciate his taking the time for me.
