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May 2023 by Jason Schlieben
TFC customer service is great! The crew is very understanding and always happy to look at items that have come in between visits and work orders. Just today Brian helped and finished with a "my pleasure".
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May 2023 by Andrew L
As a local gym owner, I was pleasantly surprised with the incredible customer service, as well as prices and communication. We will definitely be returning for additions in the future as we continue to grow.
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January 2023 by Alison Hulsey
I recommend The Fitness Connection over again and again! They were extremely knowledgeable and prompt on fixing our equipment issues!
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October 2021 by Jim Czajka
Highly recommend. They did a fantastic job tuning up a 10 year plus old Concept 2 Rower back to good as new. Patrick was very helpful and their rates are extremely reasonable.
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October 2021 by Mark Williams
I must say it’s truly refreshing when you run across a person that’s does their job to the fullest extent.. That was my experience with Patrick Legge, I mean this man was right on top of the issue I was having with my Treadmill from the Initial call, he kept me updated and informed on information and parts.. I will be purchasing a stair climber in a few months and I will definitely be dealing with Patrick Legge…
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August 2021 by Judy Rupprecht
I contacted The Fitness Connection regarding my Matrix IC7 that made a loud pop and then started grinding and rubbing. I talked to the service manager, Patrick Legge, who arranged for my cycle to be serviced at my house the next day. Patrick and Jaime, the service technician, could not have been more courteous and helpful. I highly recommend The Fitness Connection.
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July 2021 by John Getz
Purchased a refurbished recumbent bike. Communication was very good on both e-mail and telephone. Bike was wrapped well for freight shipping and arrived undamaged. Residents of our condo community are very happy with the purchase.
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July 2021 by Josh Bayer
So I was having an issue with my treadmill making a squeaking noise and wanted to get it fixed. Life Fitness wanted over $200 just to come onsite to just look at it. I reached out to The Fitness Connection to see what their price would be and Patrick Legge gave me a suggestion over the phone of trying some Sil-Glyde on the motor belt which ended up fixing my problem! He could have just as easily charged me a visit fee to tell me the same thing so he saved me some money and didn't try to take advantage of me. Seems that is becoming increasingly rare in this world so big shout out to Patrick Legge and The Fitness Connection for taking care of me!
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May 2021 by Kathi De
Thank you Fitness Connection - All I can say is Sean Wentz and Jeff Miller were better than outstanding and did more than I expected and asked for! They are professionals at their art, extremely customer focused, assistive and knowledgeable. I’ve been honored to meet them and have them educate me on how to best keep our fitness equipment functioning properly, safely, and most importantly clean. Again, thank you to the Fitness Connection technician’s and Patrick Legge for helping me keep our facility operating as best as possible.
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May 2021 by Brian Robbins
The Fitness Connection has been a great company to work with at my residential community! Great communication, quick turnaround, and in general easy to work together.
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May 2021 by Sarah Otis
Patrick with The Fitness Connection has been nothing but responsive and helpful since I first started working with him. He is always willing to lend a helping hand and goes above and beyond to resolve any issues we may have. He is prompt in responding and extremely helpful. Outstanding customer service :)
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April 2021 by Angela Meltzer
The Fitness Connection is AWESOME! They are very prompt with their response time and exceed our customer needs! I highly recommend them!
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April 2021 by Kati Hughes
TFC always responds quickly and their service is amazing! I highly recommend them!
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April 2021 by anthony sean armstead sr
The Fitness Connection TEAM have always been amazing to work with. They have serviced Phenomenal Fitness exercise equipment for many years. Professional, Knowledgeable, Reliable and always making me and our team feel special and appreciated.
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April 2021 by Stephanie Ippolito
TFC is always super reliable. Quick service and response times. The guys that service my club are very friendly and thorough and are able to offer any explanation of issues and their own opinions of what is best for our facility.
