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“You know, I've been painting houses with my husband for quite some time and come to find out we knew little to nothing about a good paint. I came in and I worked with a guy named AL and he was so knowledgeable about all the different paints and educated us on the differences in paint. I really appreciate someone like him to have taken the time out to teach us what we thought we already knew! We learned something that day! He was super patient with my million questions and extremely kind. I couldn't have been more pleased with his customer service. It's hard to find good customer service these days but he NAILED IT, THANK YOU AL.”
“This is THE go-to place for all things car body repair related. Custom paint matching. Spray cans are available. Restoration products and more. I'll bet you could use a bottle of touch-up paint that perfectly matches your car. Call Migel and tell him Ron sent you.”
“Went in needed a few things and the employee who helped me was very friendly. She located what I needed quickly. The cashier was training a new hire but it did not negatively affect my checkout.”
“Attentive and nice staff that answered my questions and made the buying process quick and efficient. I had a great grill buying experience with Angel and delivery was quick. This location was easier to maneuver around the grill area and see all the models.”
“The Guy working this morning, (Joe ) was probably the most helpful person I've ever ran into at a paint store. He took my ridiculous situation and solved it instantly! Great Guy ! Thanks Buddy! ( Joe )”
“Poor Tyler was manning the store alone, but somehow managed to take care of phone calls and in-person customers while maintaining a calm and professional demeanor.”
“Austin and his team in South Elgin have been super helpful and knowledgeable. They assisted me picking out the best product to stain and change the color of our brick at a very reasonable price. The results turned out amazing! I highly recommend the South Elgin Sherwin Williams for all your future painting/staining projects.”
“As an entrepreneurial woman it is difficult for me to know everything about the paints that we can use in our business and sometimes we have doubts since we want to offer the best product to our clients and thanks to Valentina she always tells me what products you use, she is so kind that I love buying in her store because she solves all my needs and doubts and speaks my language perfectly, it is difficult to find someone who speaks Spanish, I wish there were more employees like her, AGAIN thanks VALENTINA ?”
“This location is exceptional. I own a small construction business and have been in many SW locations. I always have a great experience with the exceptional crew members. Julio, the manager, is so friendly, knowledge and go beyond and above with any request I have, big or small. He matches the stucco color samples perfectly, on the first few trials and I never have felt like I overuse his help. Also, he trained the other workers so well. Alexa, Tyler and Dakota are very helpful, cheerful and ready to help me with anything. You don't get to meet such as wonderful crew anymore in retail industry. They should be highly appreciated and recognized by the management and other customers. Great job, guys! I truly value your commitment and excellent customer service. Thank you Julio, Alexa, Tyler and Dakota !”
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“Honestly some of the best customer care I have ever seen. Michael is the best. Decided to try this place because my boyfriend's mom bought her paint here all the time and I'm so glad we did. They are so knowledgeable and really take care of their customers. Went back a second time and had the same experience. This is the only place I will be purchasing my paint from.”