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January 2024 by maritza g
My husband and I went to this store on Saturday to do an activation on a new phone but same phone number and when one of the ladies ask him what was his phone number and he said it, he had to repeat himself like 6 times because the lady wasn't getting it. Y'all need to train better the employees there (the manager was there also ) but she was talking to another employee there and let me tell you like 3 more persons came to the store while we were there and even though they were 3 persons in charge of the store that day they just let 1 do the work and she took a lot of time just doing an activation on a phone. Metro has really gone downhill because now they hire anyone and is mostly female workers that don't really do a good job, I remember back in the day in my metro an activation would be done in less than 10 minutes instead of 40 minutes.
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January 2024 by marcos metro
they helped me locate my lost phone
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April 2023 by jose colindres
100% recommended, the girls are very friendly and efficient, excellent service.
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August 2022 by Gloria Diaz
I can't believe they aren't open like the other ones ?.. Last time I was there the lady was late!!! Need to start doing better!!!
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May 2022 by gloria guerrero
I can't believe they aren't open like the other ones ?.. Last time I was there the lady was late!!! Need to start doing better!!!
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January 2022 by Enedelia Galeana
Great customer service, alway with a very welcome greet when i walk in to this store. I recommended this place to buy very affordable phones and cellphone service.?
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January 2022 by Ana
girls that work there answer all the promos and try to give you the best deal.GREAT SERVICE too
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January 2022 by Martha Salgado
Great customer service!! ??
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May 2021 by Alejandra Nevarez
Terrible customer service! The only lady that works in this metro PCs location is clueless in her job. There is always an issue going on every time my family tries to update their accounts or change something, even charges additional fees I’m sure she’s not supposed to. Terrible customer service!
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March 2021 by Ery ka
(Translated by Google) They helped us a lot and gave options for our problem, the person who attended us was very friendly. Thanks.(Original)Nos ayudaron mucho y dieron opciones para nuestro problema, la persona que nos atendió muy amable. Gracias.
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October 2020 by John Kaspar
Always great service here - staff is SUPER-knowledgable and SUPER-helpful!I have been a Metro customer since 2016 and I am damned glad I switched!
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August 2020 by Jessica Carmona
really helpful people
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August 2020 by mission wireless
the service is the best Guadaluoe and Marcos helped me get my new phone set up.
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January 2020 by Miguel Hernández
(Translated by Google) Very good service and very kind they could help me with my problem!
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November 2019 by Alice Perion
Don't go to this store. These people are shady. The girl who helped my daughter and I ripped us off. I didn't pay the $50 for a month of service and didn't have service. Then went in to sign up for the 2 free phones for $80. She charged us for a phone. The number she ported into that phone was last used by a drug dealer. My daughter started getting text messages and phone calls from people trying to buy crack. Then the next month our bill was $130. I had to pay twice for one month of service. Just find a different metro store.
