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October 2024 by Amy Moeller
This is our second mattress purchase at this store, and it went seamlessly just like our first purchase. We were able to find exactly what we needed and Derek was so helpful!
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October 2024 by Brandon Lista
Very good service.
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October 2024 by Peggy Owens
Hayden at the Elgin mattress firm went above and beyond to help me find the right mattress in the right time for my company. She is a valued employee.
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October 2024 by Carol Juza
Was in need of a new bed. Had looked online so had some options chosen. Young lady was most helpful showing those they had in stock and comps for others. Explained various parts required very clearly. Accomplished purchase in less than one hour. Was forgiven for Cubs license plate. All is well.
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October 2024 by M A.
Derrick was a pleasure to work with. Good man. Very satisfied.
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September 2024 by Kelly Galloni
Derek made buying a mattress easy... told him what I was looking for and he pointed me in the right direction and helped me choose. Will definitely recommend him and this store and come back again. Thank you!
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September 2024 by Trace Fables
Called over the phone looking for a mattress for my 2 year old son. Hayden answered the phone and was able to assist me in my matters. Was so professional and courteous, that I instantly decided to go with this store over the competition. Was able to direct me to the perfect mattress for him, and had me out the door with a great deal and mattress. When he gets older, I am definitely coming back to see Hayden for all my mattress needs.
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September 2024 by Fullshine Cleaning Services
Nice lady at customer service desk .
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September 2024 by Cheryl Josma
Exceptional service. Hayden knows her stuff. Patient and kind , giving me the best value. Appreciate her so much.
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September 2024 by CynthiaL2
Derrick, my salesman was very knowledgeable and friendly. I actually had fun choosing a mattress.
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September 2024 by Kristen Julian
I went in looking for a pillow and found one. The salesperson, Derek, showed me a few options and then gave me space to decide. No pressure and very friendly! I ordered two pillows. Derek knew the pillows were being discontinued and he was able to get them shipped to me from another state. I will go back when we’re ready for a new bed.
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September 2024 by victoria ODea
The salesperson Hayden was extremely knowledgeable and very pleasant. She made our purchasing experience so effortless. They had the mattress we wanted in stock and delivery will only take 2 days. I highly recommend this location to everyone who is needing to purchase a quality product at the best price.
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September 2024 by Virginia Rigney
My sales person, Hayden, was fabulous! She was so understanding and patient in helping me find the right mattress for the back problems I been experiencing and also looked for ways to save me money. Perfect. This was my second visit. They always solve the problem!!!!
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September 2024 by Linda Kubiak
My experience there was pleasant. The staff were helpful and friendly. I told them what I was looking for and they didn't try to change my mind. Prices were reasonable
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August 2024 by Jessica Yak
Went in here for the very first time. Hayden was extremely amazing. She let me and my husband demo an adjustable bed and was also very Knowledgeable about what type of bed would work for us! 5 stars is honestly not enough!
