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March 2024 by 8 “Surhy8”
Very friendly, clean, and lots of options, bathroom available and easy access.
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March 2024 by Carolyn Soderholm
Life Storage has been our storage facility for 13 years without any incidents. It is clean and the staff has always been friendly and helpful when needed. I highly recommend the Airport Rd., Elgin location!
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March 2024 by Baneyen Souveuth
Friendly Service!!
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March 2024 by Patrick Burns
Perfect. Easy access right off I-90. Clean, organized, with helpful staff. Reasonable rates. Highly recommend.
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March 2024 by Mike N
Friendly staff and good storage, place needs some updating. Bathrooms need cleaning and updating. Claim to be temperature controlled, but cold in winter and hot in summer. Rates are just raised again so I'll be vacating shortly
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March 2024 by Kristin Ryan
I came in to inquire and view a few storage units. Juliet was so friendly and helpful. She showed me the units, accommodates the online price amen researched a few things to make sure I was getting the appropriate unit size. The facility is extremely clean and it has everything you need to make moving items into the units as easy as possible. Great experience and service.
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March 2024 by stevie rivera
Had a very great interaction with Tom at the front desk. He was very professional and informative.
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December 2023 by Fran Kerr
I've stored at this location over the years, and find their rates reasonable and the facility to be a safe and clean location, with a friendly staff.I recently found myself in a situation that called for renting another unit. I agonized and drove myself crazy trying to figure out how to proceed in my best interest.I worked with Chris Engels by phone (rather, she worked with me). Chris provided me with a number of options that hadn't occurred to me. Chris followed up with me, understood my concerns, and made the experience a pleasant one.I'm happy to say that Rozlin at the Elgin location finished setting me up, and I just moved in.Great customer service from these ladies!Keep them in mind, you won't be disappointed.
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December 2023 by Victoria Alvarez
Amazing customer service! We went in to check out a storage space just to make sure our belongings would fit and due to the great service we received, we signed up for the space then and there. Storage facility is well lit, clean and temp controlled. Keep up the great service!
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December 2023 by Heather Swanson
I’ve received the best costumer service while renting at the Elgin location off of Rt. 31. I have nothing but good things when to say about all of the wonderful ladies working in the front office.
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December 2023 by Kathleen Evers
Roslin was awesome in helping me with my final stay at LifeStorage. Thank you for your service I would recommend LifeStorage.
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October 2023 by Donna Vorreyer
Chris and Raquel were both awesome to work with. Our new storage unit is perfect for what we need. Thank you girls so much!
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October 2023 by Julia Acosta
I called last minute today to get a quote on a unit and was helped by Justin over the phone. He answered my questions to my satisfaction and was helpful when I compared these storage units to the size of Pods containers to set my mind at ease about fitting everything I plan to store. Once at the property I was impressed with the lighting, cleanliness, and organization of the facility as well as the docks for easy access! Raquel was really enthusiastic and patient about showing us around and showing the unit and we sealed the deal!
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October 2023 by Ruth Walker
Sherell was super helpful in getting me signed up. The facility is clean and I easy to access. I’m very happy I chose them.
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October 2023 by Patrick Townsend
Sharell and Raquel are the best employees in the world. Super accommodating! Great at their job!
